SSS V - Emergency Services

Support the Mission of the Department of Emergency Services; to promote and assist in providing safety and security to Chester County citizens so they can work, live, and grow in a healthy and safe community. This is an advanced-level support staff position that provides administrative support and clerical duties within the Emergency Services Department. This position requires advanced organization, computer and typing skills. **This position requires availability 24 hours a day, seven days a week, 365 days a year.** **All Department of Emergency Services employees are essential personnel and may be required to work during non-business hours for extended periods of time. Essential employee duties may involve assignments within the Emergency Operations Center (EOC), deployment to a field location, or other duties as required during periods of emergencies or training/exercise. Emergency assignments may be performed under adverse conditions, continue for periods ranging from a few hours to several weeks, and may require travel.** - Provide administrative support (take and transcribe minutes; prepare agendas and meeting notices; compose correspondence, create reports, etc.). - Typing and data entry (input, prepare, create, process, update and distribute). - Clerical duties (fax, copy, print, assist with mailings, address updates, etc.). - Process invoices, check and credit card payments. - Maintain filing system and directory. - Maintain records, databases, logs, and spreadsheets. - Maintain ordering of supplies for Public Safety Training Campus (PSTC) and functions. - Sort and distribute incoming mail. - Perform other office functions as necessary (, attend meetings, serve as liaison, etc.). - Assist first responders and others with training registrations. - Assist instructors with class preparation. - Maintain the training website (schedule and edit class, cancel classes, etc.). - Create class descriptions and announcements. - Serves as a point of contact and register all appropriate fire training for the National Emergency Training Center. - Gather necessary material for the PA Auditor General during Fire Company relief audits. - Organize the Firefighter I graduation. - Assist with Emergency Operations Center (EOC) activations, drills & functions, as necessary. - Perform other duties, tasks, and special projects, as assigned. - High School diploma or GED with courses in office administration, one or more years of job-related experience, or any combination of education and experience. - Three or more years of general office experience (typing, filing, copying, etc.). - One or more years of customer service experience. - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. - All DES employees must successfully complete the following FEMA course within 6 months of hire: - IS100 – Introduction to the Incident Command System - IS200 – ICS for Single Resources and Initial Action Incidents - IS700– National Incident Management System, An Introduction - IS800 – National Response Framework, An Introduction - IS2200 – Basic Emergency Operations Center Functions - Excellent verbal and written communication skills (clear and accurate) with strong grammar and spelling knowledge. - Work cooperatively with employees, section heads, and the public in satisfying the needs and responsibilities of the assigned facilities. - Ability to work independently or as part of a team and proceed with objectives. - Strong interpersonal and customer service skills. - Intermediate math and accounting skills. - Ability to use standard office machines (fax, copier, calculator, etc.).Ability to keep records and prepare reports. - Ability to prioritize work and meet deadlines. - Advanced organizational, time management, and documentation skills. - Accurate and detail oriented with effective oral and written communication skills. - Ability to follow protocols to handle and resolve routine pro…