SRE Manager, ML Operations

At Apple, we believe technology should enrich people's lives. Our advertising platform is built on that same principle — delivering ads in a way that genuinely benefits customers, advertisers, and creators alike. We help people discover content they love, support the developers and publishers who build it, and do it all with the unwavering commitment to privacy that Apple is known for. Our technology powers advertising across the App Store, Apple News, Stocks, and Apple TV. From helping developers drive app discovery to enabling brand-safe display advertising alongside trusted journalism, everything we do reflects a simple belief: when advertising is done right, it benefits everyone. ## Description We are looking for a senior engineering leader to manage and grow our Site Reliability Engineering team, with a focus on ML Operations. This team owns the reliability, performance, and scalability of the Ad Serving infrastructure that serves as the critical front door of Apple Ads — operating at one of the largest scales in the industry. This is a high-impact leadership role where you will shape the future of how we build, run, and evolve our ML Platforms and Services globally. You will bring deep technical expertise while staying anchored to business and product goals, and you will cultivate a team culture defined by operational excellence, innovation, and continuous improvement. ## Responsibilities Lead and scale SRE teams responsible for the reliability, performance, and availability of ML Platforms and Services Grow and develop your engineers through mentorship, clear goal-setting, and meaningful career development Define a compelling team vision and drive execution toward high-quality, measurable outcomes Champion reliability engineering best practices including SLOs/SLAs, error budgets, observability, incident management, and fault analysis Foster a culture of engineering excellence -- encouraging innovation, knowledge sharing, and continuous improvement Partner with staff engineers and technical leadership on architecture decisions, platform strategy, and long-term roadmap Collaborate cross-functionally with Product, ML Platform, Ads Serving, and Data Science teams to deliver complex, high-impact initiatives ## Minimum qualifications 10+ years of experience with large-scale distributed systems 5+ years of experience in an engineering leadership role, ideally managing SRE or Production Engineering teams Proven track record of building and leading high-performing engineering teams Strong grasp of core operating system principles, networking fundamentals, and systems management Deep understanding of SRE principles: monitoring, alerting, error budgets, fault analysis, capacity planning, and incident response Excellent problem-solving, communication, and decision-making skills ## Preferred qualifications Bachelor's or Master's degree in Computer Science or a related field Experience managing and optimizing GPU-based clusters in production environments Experience building and operating large-scale ML systems or ML infrastructure at scale Hands-on experience managing cloud infrastructure, particularly AWS Familiarity with the digital advertising ecosystem and its technical demands Demonstrated ability to influence and partner across Product, Data Science, and Platform Engineering organizations