Sr. Solutions Architect - SHI Labs

# **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:** - **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** - **Continuous professional growth and leadership opportunities.** - **Health, wellness, and financial benefits to offer peace of mind to you and your family.** - **World-class facilities and the technology you need to thrive – in our offices or yours.** # **Job Summary** We are seeking a highly experienced and customer-facing networking expert to serve as a senior technical leader within our organization. This role operates at the intersection of consulting, pre-sales, and engineering—partnering with customers, internal stakeholders, and vendors to design, validate, and deliver modern network solutions. The ideal candidate is equally comfortable advising executive stakeholders and executing hands-on technical work in complex lab environments. This individual will drive innovation, influence network strategy, and play a critical role in shaping both customer outcomes and internal technical capabilities. **Role Description** **Customer Engagement & Advisory** - Serve as the lead technical voice providing solution demonstrations to customers - Act as a trusted advisor to presales Field CIOs, CISOs, and engineering teams, influencing network strategy and technology decisions - Translate business and security requirements into structured use cases and test plans - Lead workshops, technical deep dives, and executive briefings **Architecture, Design & Lab Execution** - Design and build complex lab environments simulating enterprise architectures - Develop and execute proof-of-concept (POC) and proof-of-value (POV) testing across multiple network solutions - Validate vendor capabilities, integration points, and real-world operational impact - Produce reference architectures, design documentation, and validation reports **Pre-Sales & Post-Sales Leadership** - Partner with account teams and presales engineering to develop new network solutions, evaluate partnerships, and guide overall network support strategy - Lead the development and validation of clearly defined use cases and test cases - Lead technical scoping, sizing, and delivery planning for pilot engagements - Ensure successful project execution, stepping in to resolve complex or at-risk deployments when needed **Lab Innovation & Practice Leadership** - Drive innovation within the networking team by evaluating emerging technologies - Provide feedback to vendors on product gaps, limitations, and enhancement opportunities - Mentor and develop engineers across the practice, from junior to senior levels - Assist in talent identification and technical interviewing **Behaviors and Competencies** - Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes. - Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication. - Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change. - Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance. - Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members. - Self-Motivation: Can take ownership of complex personal or profe…