Sr. Project Manager

## Job Overview & Responsibilities Mythics is seeking an experienced Infrastructure and Applications Support Manager to lead enterprise IT operations across a globally distributed federal environment. This role is responsible for infrastructure, systems, databases, network operations, and Tier II / Tier III application support to ensure high availability and performance of mission-critical systems. **Responsibilities and Essential Duties** - Lead infrastructure and operations across systems, databases, networks, and applications - Oversee Tier II and Tier III support, ensuring SLA adherence and rapid incident resolution - Manage global environments including data centers, cloud, and hybrid platforms - Direct database operations (Oracle, MS SQL Server) and application support services - Oversee network operations including LAN, WAN, MPLS, and firewalls - Lead geographically dispersed teams (system admins, DBAs, network engineers, support staff) - Drive operational processes including incident, problem, and change management - Support system upgrades, releases, and cloud migration initiatives - Ensure compliance with federal security, availability, and performance requirements **Other Duties** - Perform all other duties, as assigned. ## Qualifications - Active PMP certification - Active Top Secret (TS) clearance - Bachelor's degree or equivalent experience in Computer Science, Information Systems, Business Administration, or a related field. - 12+ years of work experience with 7+ years of experience in a project management or program management position. - 7+ years managing infrastructure, systems, database, and network operations across multiple locations - 5+ years experience with Oracle and MS SQL Server environments - Proven experience managing enterprise network operations (LAN, WAN, MPLS, firewalls) - Experience leading Tier II and Tier III support teams in an enterprise environment - Previous experience with Dept of State required - Certifications such as OCP, Microsoft DBA, CCNA, or CompTIA Network+ - ITIL Foundation certification or higher **Knowledge / Skills / Abilities (KSAs)** - Experience supporting Windows and Linux environments - Hands-on experience with data center operations (servers, storage, networking) - Understanding of SDLC and application support methodologies - Experience in federal or globally distributed environments - Strong hands-on knowledge of enterprise infrastructure - Ability to manage complex, distributed teams and systems at scale - Effective communication across technical and executive audiences - Commitment to accountability, service delivery, and continuous improvement ## Company Overview ***As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug-Free Workplace Act, which requires Mythics and Emergent to provide a drug-free workplace, among other obligations. As part of this effort, Mythics and Emergent requires pre-employment drug tests for all candidates for employment. Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.*** **Why work at Mythics?** **Because at Mythics, YOU count!** At Mythics, our Corporate Values are at the foundation of everything we do. Our values, Respect – Empathy – Excellence – Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers. At Mythics, you will experience a truly enjoyable corporate culture. But don’t just take our word for it! Enjoy Tailored Benefits to Suit Your Needs with our Flexible Options. Our benefit options include: - Comprehensive Health, Dental, and Vision plans - Premier 401k retirement plan with corporate matching and a 529 college saving plan - Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options - Legal Resources Unlock E…