Sr. Program Manager (Intranet)

## **About Nscale** Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. ## **About the Role** We are seeking an experienced Senior Program Manager (Intranet) to build and own Nscale’s first-ever company intranet, from platform selection through build, launch, and ongoing channel management. Reporting into the Office of the CISO, which oversees physical security, cybersecurity, and all corporate engineering (CorpEng) functions, this is a foundational role. You will partner closely with the People org as the lead owner of employee-facing content and CorpEng as your technical delivery partner. As the sole owner of one of our most critical internal infrastructure projects, you will create the digital home that connects Nscale employees across our global sites and shapes how they access information, resources, and support. ## **What you'll be doing** **Discovery and platform selection** - Run requirements-gathering across the business, especially with the People org and CorpEng, to define what the intranet needs to do and who it serves - Evaluate vendors and lead the RFP process with CorpEng and Procurement to select the right platform - Build the business case for investment, including costs, timeline, and expected employee impact - Own the vendor relationship from selection and contracting through implementation **Build and launch** - Design intuitive, scalable information architecture and site navigation - Establish content governance standards and assign ownership for each section - Work with the People org to migrate policies, benefits, onboarding, and organizational information - Partner with CorpEng on the technical build, including Slack and Google Workspace integrations, SSO, and access controls - Lead a phased launch with communications, training, content readiness, and a rollout plan designed for strong day-one adoption **Ongoing channel management** - Own the intranet after launch, maintaining its quality, relevance, and performance - Keep the homepage and key landing pages current and editorially sharp - Run the editorial calendar and coordinate contributors across People, CorpEng, and other teams - Train content owners to self-serve within a governed framework - Track analytics and engagement, turn employee feedback into improvements, and manage platform upgrades with CorpEng and the vendor **Stakeholder partnership** - Connect the People org and CorpEng, balancing employee experience with technical requirements - Keep HR content—including policies, benefits, onboarding, and culture—well-structured, findable, and current - Coordinate technical delivery with CorpEng, from build and maintenance to access management - Maintain senior stakeholder and department-lead support, content contribution, and advocacy after launch ## **KPIs** - Successful platform selection and phased intranet launch - Content readiness and ownership at go-live - Employee adoption and engagement - Ongoing content quality, relevance, and findability ## **About You** - 7–10 years of experience in internal communications, digital workplace, or employee experience, with deep intranet ownership expertise - Experience leading an intranet build or relaunch from platform selection and information…