Sr Program Manager, APS Integrated Delivery (PMO)

## Company Description **About AbbVie** AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at [www.abbvie.com](http://www.abbvie.com/). Follow @abbvie on [LinkedIn,](https://www.linkedin.com/company/abbvie/) [Facebook](https://www.facebook.com/AbbVieGlobal/), [Instagram](https://www.instagram.com/abbvie/), [X](https://twitter.com/abbvie) and [YouTube.](https://www.youtube.com/user/AbbVie) ## Job Description The Sr. Program Manager for Integrated Delivery reports within the AbbVie Patient Services Organization. This role will report to the Director, Project/Program Management. This role will support the AbbVie Patient Services PACT Care Model program launches and optimization initiatives and is responsible for strategic planning and execution excellence through governance and project management for their dedicated Therapeutic Brand Unit (TBU). This position enables organizational alignment, program management, program management maturity, and stakeholder management. Integrated Delivery is APS's execution hub for key initiatives/cross functional priorities — making programs run reliably, reducing risk, and keeping every initiative tied directly to APS strategy. **Program Management:** - Drive end-to-end project delivery by creating and managing project plans and timelines, holding cross-functional teams accountable, and driving stakeholder communication - Facilitate regular project or PACT meetings and reviews, inclusive of PACT priorities; reporting status to leadership and stakeholders - Drive action plans to address issues and risks, maintain accurate documentation, and lead project closeout - Understands AbbVie Patient Services strategic priorities and leads PACT to design and develop executional plans. - Promotes accountability and depth of planning among programs and PACTs and operational execution members. - Elevate strategic areas of decision making and alignment, as well as any executional risk to the ASP SLT - Actively leads PACT programs and resource alignment to a defined work approach. - Ensure PACT tracks and reports established KPI’s and communicate adherence to policies, processes, and requirements. - Partner with Franchise Director and Strategy Director in planning and execution of APS priorities. - Provide direction to program team to ensure programs meet organizational goals. - Manage the program management methodology process, lead programs, and direct others on program teams to complete activities on-time, on budget, while delivering the value expected. - Assess when a program is off track and outline corrective action plan to address. - Establish and facilitate program management governance oversight. - Track and report established program KPI’s and communicate adherence to policies, processes, and requirements. - Create integrated program roadmaps that identify dependencies and manage constraints. - Anticipate when a program or project will be off-track and guide teams through corrective action to regain alignment with program or project goals. - Drive executional and operational excellence by leading program management across integrated, matrixed teams - Lead and guide the program teams to develop wholistic project plans supporting teams from program discovery through optimization. - Proactively prepare and manage agenda, scope, schedule, budget, escalate issues/risks, and monitor teams’ effectiveness and progress. - Create robust, integrated project plans including identifying dependencies and elevating issues and risks. **Governance and Leadership:** - Manage programs through a defined work approach, manage dependencies across programs…