Sr. Marketing Campaign Analyst, Lifecycle Marketing

ABOUT OPORTUN Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually. WORKING AT OPORTUN Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups. POSITION OVERVIEW Are you a hands-on lifecycle marketer who loves turning strategy into precise, high-performing campaigns? We're looking for a Sr. Marketing Campaign Analyst to join our lifecycle marketing team and help execute customer engagement programs across key member channels. This role will focus on campaign execution across email, SMS, push, and direct mail, helping drive engagement, retention, and long-term customer value. You will build, launch, QA, monitor, and optimize multi-channel campaigns and automated journeys. You will partner closely with Lifecycle Marketing, Product, Analytics, Design, Content, Legal, Compliance, Engineering, and Marketing Technology to ensure campaigns are accurate, timely, compliant, and effective. You will also help improve how campaigns get built by documenting processes, identifying execution gaps, and recommending scalable workflow improvements. This is a senior individual contributor role. You will contribute ideas and recommendations that shape lifecycle programs. Success means campaigns launch reliably, workflows scale cleanly, testing and reporting improve over time, and customers receive relevant, high-quality communications. If you're an execution-focused marketer with strong technical skills, a sharp eye for detail, and a passion for improving customer engagement, we'd love to hear from you. WHAT YOU'LL DO Execute and Optimize Multi-Channel Campaigns Build, launch, monitor, and optimize lifecycle campaigns across email, SMS, push, and direct mail. Translate campaign briefs and lifecycle strategies into accurate audience segments, creative setup, workflows, and QA plans. Develop and update HTML email templates, dynamic content, and personalization logic. Configure automated journeys triggered by customer behavior, lifecycle stage, product events, and business rules. Manage campaign timelines, approvals, launch readiness, and post-launch monitoring for assigned initiatives. Own Operational Quality and QA QA templates, links, tracking, personalization, data logic, targeting, suppressions, triggers, rendering, and end-to-end workflows. Maintain campaign documentation, process checklists, naming conventions, reusable templates, and operational best practices. Troubleshoot platform, data, rendering, or workflow issues in partnership with Marketing Technology, Analytics, Product, and Engineering. Ensure campaigns follow brand, compliance, consent, deliverability, and customer experience standards. Support Testing, Measurement, and Optimization Set up A/B tests, holdouts, and other experiments in partnership with Lifecycle Marketing and Analytics. Review campaign performance and identify opportunities to improve targeting, timing, messaging, personalization, and channel mix. Use customer data, behavioral signals, and performance reporting to refine segmentation and campaign execution. Turn learnings into repeatable improvements that make future campaigns fast…