Sr. Manager, Software Engineering

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary: The Sr. Manager of Software Engineering is responsible for leading a global team of entry level to experienced professionals focused on developing high-quality, innovative, fully performing software in compliance with coding standards. This role supports the management and coordination of resources and processes to deliver successful software releases, while defining the strategy and driving initiatives that deliver on organization’s vision and goals. Essential Duties & Responsibilities: Sets goals and objectives for team members for achievement of operational results Manages experienced professionals who exercise latitude and independence in assignments Influences others outside of their own job regarding policies, practices, and procedures Contributes to policy and strategy implementation for short-term results Leads and prioritizes the daily activities of the team Manages, mentors, and coaches to develop a collaborative and dynamic team Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency Writes product requirement documents, implements and tracks development timelines, and negotiates feature sets Maintains a deep understanding of programming and coding fundamentals, architecture, and design in multiple languages Builds positive and collaborative relationships within the team and organization Oversees multiple large, complex, and dissimilar deliverables and trains others on deliverables as needed Knowledge, Skills, and/or Abilities Required: Exceptional leadership and customer service skills Strong hands-on experience in Microservices architecture. Expertise in cloud technologies, with AWS preferred Working knowledge of databases (any type). Willingness to work in a team environment Strong organizational skills to give the team direction Professional presence suitable for interaction in meetings, in-person, or via email Excellent presentation and communication skills Strong creativity and latitude skills Advanced knowledge of programming languages and software basics Strong knowledge of relevant software development tools including version control, build processes, debuggers, and test frameworks Organized, detail-oriented, self-motivated, and willing to develop professionally Strong ability to lead and manage multiple priorities and/or projects simultaneously with sufficient efficiency and quality Strong ability to understand complex algorithms Advanced understanding of how a Managed Service Provider (MSP) operates from a business standpoint Educational/Vocational/Previous Experience Recommendations: • Bachelor’s degree in related field or equivalent business experience • 10-15 years of relevant experience • 3+ years of leadership experience ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applic…