Sr. Instructional Designer

### Description **Senior Instructional Designer** **American Credit Acceptance (ACA)** **Help shape how people learn and grow at ACA.** American Credit Acceptance is seeking a **Senior Instructional Designer** who enjoys building learning solutions, leading program design, and working closely with others to make them happen. This is a **hands-on, highly collaborative onsite role**, where you’ll partner with SMEs, build learning experiences together, and see the direct impact of your work across the company. **What You’ll Get to Do** **Design and lead impactful learning programs** - Lead the design and development of engaging training across eLearning, instructor-led, and blended formats - Turn complex business or compliance topics into clear, learner-friendly content - Design full programs and learning paths that support associate and leader development - Partner with subject matter experts to identify needs and build meaningful learning solutions - Facilitate training sessions, especially for programs you develop **Help power learning through technology** - Manage and optimize ACA’s LMS to support the delivery, tracking, and maintenance of learning programs - Build and manage courses, curricula, and learning paths - Maintain system accuracy and support a strong learner experience - Create dashboards and reports to track participation and learning impact **Shape how learning evolves at ACA** - Partner with leaders to solve business challenges through training and development - Establish strong standards for instructional design, structure, and quality - Mentor and support other team members - Use data and feedback to continuously improve learning programs - Contribute to scalable processes, documentation, and best practices **What We’re Looking For** - 5+ years of instructional design experience in a professional or corporate environment - Strong experience creating eLearning using Articulate Storyline or similar tools - Experience designing and managing large or complex learning programs - Experience owning or leading end-to-end learning programs (not just individual courses) - Experience facilitating training in classroom or hybrid environments - Experience supporting or administering a Learning Management System - Strong communication skills and ability to simplify complex topics - Strong organization and project management skills - Proficiency in visual design and graphic best practices, with the ability to create clean, engaging learning materials - Experience developing instructional videos or multimedia learning assets **Preferred Experience** - Cornerstone OnDemand - Finance and/or auto lending experience - Experience designing leadership development or competency-based programs - Experience mentoring others or serving as a senior team resource **Why ACA** At ACA, we believe investing in our people drives our success. When you join our team, you’ll work in a collaborative environment where learning professionals can influence how development happens across the organization. We support professional growth through: - Tuition reimbursement - Opportunities to work with modern learning technologies - Exposure to leaders and teams across the business - The chance to build programs that directly impact associate and leader development - Ability to invest back to the community with 4 paid hours of volunteer time **This is a full-time onsite role in Spartanburg, SC.** **American Credit Acceptance does not provide employment sponsorship for this position.** **Supervisory Responsibility:** This position has no supervisory responsibilities. **Position Type/Expected Hours of Work:** This is a full-time position. It is on-site, with a work schedule of Monday through Friday, and some schedule variations may be made as needed. **Travel:** This position will require 5% travel to other offices as needed. *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibiliti…