Chief Operating Officer (COO)

Homeless Children’s Network Position Title: Chief Operating Officer (COO) SALARY: $200,000 – $220,000 (commensurate with experience) SCHEDULE: Full-time position. Onsite/Hybrid BENEFITS: Health, Dental, and Vision insurance; Commuter stipend HOMELESS CHILDREN’S NETWORK MISSION STATEMENT Homeless Children’s Network’s (HCN) mission is to decrease the trauma of homelessness and domestic violence for children, youth, and families; to empower families; and to increase the effectiveness of collaborative efforts among service providers to end homelessness and poverty. Since 1992, HCN has empowered San Francisco’s underserved and historically marginalized communities citywide toward a brighter future with love, wholeness, and healing. About Homeless Children’s Network (HCN) Since 1992, HCN has been San Francisco’s leading nonprofit agency for comprehensive early intervention and mental health support for underserved and historically marginalized children, youth, and families experiencing homelessness, housing instability, or living in intergenerational poverty. Our mobile therapeutic model is both accessible and scalable, enabling clinicians to meet clients directly in the community. As the hub of a Collaborative of 60+ service agencies and community-based organizations, we serve over 2,500 clients each year, reaching those most reluctant to trust conventional mental health systems. Central to our work is our Afri-centric mental health and wellness model. This community-defined approach addresses health inequities and the persistent cycle of racism and trauma over generations. This model not only uplifts the Black/African American communities but also strengthens the behavioral health outcomes of all San Franciscans, fostering resilience, healing, and lasting change. POSITION SUMMARY: The Chief Operating Officer (COO) serves as a key member of the executive leadership team and is responsible for driving operational excellence across the organization. This role partners closely with the CEO to translate strategic vision into actionable plans, ensuring effective execution, organizational alignment, and measurable impact. The COO will oversee all internal operations, including finance, human resources, IT, compliance, and fundraising operations, while fostering a high-performance, mission-driven culture. DUTIES AND RESPONSIBILITIES: Strategic Leadership Alignment - Partner with the CEO to execute the organization's strategic vision, ensuring that all strategic priorities, initiatives, and organizational direction initiated by the CEO are effectively operationalized across the organization. - Implement and oversee the execution of strategic initiatives developed, organized, and directed by the CEO, ensuring alignment between organizational goals and day-to-day operations. - Translate the CEO's strategic vision, priorities, and decisions into clear operational plans, scalable systems, measurable goals, and organizational accountability. - Develop and implement enterprise-wide operational processes, systems, and continuous-improvement initiatives to support the successful execution of the CEO's strategic agenda. - Serve as the organization's senior operational leader, coordinating cross-functional execution and ensuring departments remain aligned with the strategic direction established by the CEO. - Advise the CEO on operational capacity, implementation strategies, risks, and resource needs to support successful execution of CEO-led initiatives. - Provide visible leadership in daily operations by removing barriers, facilitating timely decision-making, and ensuring organizational responsiveness in support of the CEO's priorities. - Foster a culture of accountability, collaboration, operational excellence, and continuous improvement that advances the CEO's strategic direction. Operations & Organizational Performance Alignment - Lead the development and execution of the organization’s annual operating plan and enterprise-wide budget, ensurin…