Spirit Store Manager

## Description Buena Vista University is seeking an energetic, customer-focused Spirit Store Manager to lead the operations of our campus Spirit Store**.** This role is responsible for overseeing merchandise sales, inventory management, purchasing, pricing, stocking, invoicing, and customer service while ensuring a positive shopping experience for students, alumni, faculty, staff, and visitors. The ideal candidate is highly organized, detail-oriented, and comfortable handling cash and credit card transactions with accuracy and integrity. This individual thrives in a customer-facing environment, enjoys managing retail operations, and takes pride in maintaining an attractive and well-stocked store. The position requires the ability to handle refunds and exchanges, lift and stock merchandise, and occasionally work evenings and weekends to support campus events and store needs. **Primary Responsibilities:** - Manage the daily operations of the Spirit Store, including sales transactions, cash handling, deposits, inventory control, and customer service - Recruit, train, schedule, and supervise student employees and interns to ensure effective store coverage during business hours and campus events - Oversee merchandise purchasing, pricing, stocking, and visual merchandising to maintain an appealing environment - Monitor inventory levels, conduct regular inventory counts, and ensure accurate sales, inventory, and financial reporting through retail management software - Partner with University Marketing & Communications to promote Spirit Store merchandise through campus events, digital channels, and other marketing initiatives - Collaborate with Athletics, Admissions, student organizations, and campus departments to support spirit wear sales, special events, and fundraising activities - Foster a positive customer experience and maintain professional relationships with students, employees, alumni, and campus stakeholders **Knowledge, Skills & Abilities:** - Strong communication and customer service skills - Ability to organize, prioritize, and manage multiple responsibilities - Attention to detail and accuracy in handling sales, inventory, and financial transactions - Knowledge of retail operations, including merchandising, inventory control, purchasing, and cash handling - Ability to maintain accurate sales and inventory records - Ability to train, supervise, and support student employees - Proficiency with point-of-sale systems and basic computer applications - Ability to analyze sales and inventory data and prepare reports - Ability to work independently and as part of a team - Ability to lift and stock merchandise and safely perform store operations - Flexibility to work occasional evenings and weekends Qualifications: - Associate degree or equivalent professional experience - 3–5 years of retail experience - Experience with inventory management, merchandising, and supervising preferred At Buena Vista University, you’ll be part of a mission-driven community committed to student success, meaningful relationships, and the transformative power of philanthropy. This is an opportunity to make a lasting impact by connecting donors to the lives they help change. A background check will be conducted on the final candidate. Buena Vista University is an EOE/ADA/Smoke-Free Employer.