Special Duty Training Helper positions focus on delivering results in their domain. This page aggregates open Special Duty Training Helper roles and what employers typically expect.
The Special Duty Training Helper Employee will offer subject matter expertise, technical assistance, and the ability to accurately perform and explain work processes withing their operational area to Operations Training Instructors and personnel as part of a teaching team during the implementation of various special projects which require the adoption of new procedures, documentation, training programs, and/or technology throughout a broad segment of Operations and occasionally outside of Operations and within a compressed time frame. This Special Duty Training Helper role is a temporary assignment and does not change the employee’s core classification or home area/rating station. Note: - Selected candidates will receive additional training to prepare them for success in the Special Duty Training Helper assignment. - Employees selected for this assignment will receive a non-pensionable stipend of $3.00 per hour, paid in addition to their current core classification hourly rate. - Eligibility for this assignment is limited to specific classifications within each department. Applicants are strongly encouraged to confirm that their current job classification appears on the eligible classifications list for their department before applying (please see list under minimum requirements & qualifications). - The Authority reserves the right to cap the number of applications accepted for this posting, if necessary. - Pair with an Operations Instructor and attend classes in both a classroom and practical (field) setting to support employees during the implementation of new procedures and technology. - Assist and support an instructor as needed, which includes facilitating portions of training sessions within relevant areas of expertise; completing administrative tasks; answering trainee questions; and providing subject matter expertise. - May lead small group by acting as a scribe and guiding discussions to meet in-class timelines. - Be present in the field and provide technical assistance and help personnel navigate and troubleshoot devices and software. - Serve as direct contact for frontline employees, to assist where needed, address learning gaps and to promote the adoption of these initiatives. - Perform other duties as assigned. - A High School Diploma or equivalent. - Must be an employee of the MBTA for at least one (1) year. - Must currently be an employee represented by the Alliance or Carmen’s Local 589 in one of the following departments and have subject matter expertise in its core function: Maintenance of Way (Track), Signals, Power System Maintenance (PSM), Office of Chief Infrastructure (OCI), Heavy Rail Transportation, Light Rail Transportation or Stations/Transit Facilities Maintenance. Priority and preference will be given to those employees represented by the Alliance. - Facilitate portions of classroom instruction under the direction of an instructor. - Demonstrated commitment to coaching, mentoring, or assisting coworkers in learning operational procedures. - Must be comfortable speaking publicly to small and large groups. - Ability to work any and all shifts and/or locations as assigned or directed. - Be available to work twenty-four (24) hours per day, seven (7) days per week. - Ability to work effectively with a diverse workforce. **Substitutions** - None. **Eligible classifications list** - Starter, Train - Master, Yard – RTL - Master, Spare Yard – RTL - Motorperson, Rapid Transit - Motorperson, RTL Yard - Motorperson, Spare RTL Yard - Spare Inspector - Motorperson, RTL TRG - Motorperson, Part time - Experience with the use of technical tools including but not limited to, MS Office, mobile devices, and tablets - Have basic presentation and facilitation skills. - Experience in presentation, facilitation, or instruction. **Assignment Terms & Conditions** - Will be called upon when training is being offered to the Special Duty Training Helper Employee’s role department. - Length of assignments may vary and will be…