Spa Coordinator

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we’re more than a resort. As a family-owned company, our Promise is simple: **Lead with Love**. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. **Wellness Coordinator – Spa Receptionist** Kalahari Resorts & Conventions is seeking a **Wellness Coordinator – Spa Receptionist.** In this role, you will be responsible for helping guests plan their spa day, answering questions, & booking guests for spa services. As part of our leadership team, you’ll embody our Promise to **Lead with Love**—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. **$14/hr** **Key Responsibilities** - Greeting guests, answering phones, assisting with questions regarding spa services and products, booking all appointments, checking the guest into the computer system upon arrival and charging for services performed. - Properly open and close spa each day according to standard operating procedures. - Accurately book, change, and cancel spa appointments in a friendly, courteous and efficient manner. - Assist with providing detailed descriptions of spa treatments, packages, services, facility features and hours of operation. - Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available and up-sell products and services when appropriate. **What We’re Looking For** - Exposure to hospitality/salon/spa customer service environment for a minimum of two years is preferred - A leadership style rooted in collaboration, respect, and service to others. - Must be detail-oriented, have the ability to multi-task, and work efficiently in a fast-paced environment **A Sampling of Our Benefits** Our team enjoys a comprehensive benefits package, including: - Career growth opportunities with promotion from within - 401(k) matching, paid time off, and holiday compensation - Health, dental, and vision coverage for full-time associates - Employee appreciation events, discounts, and perks at all resorts - Education assistance programs to help advance your career **Be Part of Something Extraordinary** At Kalahari, we believe the best leaders **Lead with Love**—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by *Forbes* as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by *USA TODAY* as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. **|** Wisconsin Dells, WI **|** Sandusky, OH **|** Pocono Manor, PA **|** Round Rock, TX **|** Spotsylvania County, VA | **Kalahari Resorts & Conventions is an Equal Opportunity Employer.**