Solutions Architect - AI Lab

# **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:** - **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.** - **Continuous professional growth and leadership opportunities.** - **Health, wellness, and financial benefits to offer peace of mind to you and your family.** - **World-class facilities and the technology you need to thrive – in our offices or yours.** # **Job Summary** The Solutions Architect for the AI Lab will support the internal development, evaluation, and operationalization of AI-focused solutions across Advanced Growth Technologies. This role will serve as a technical advisor and hands-on solution designer for AI solutions, helping translate business needs into scalable lab offerings, repeatable architectures, and practical enablement materials for SHI teams, while implementing these solutions within the SHI AI Lab. This position will partner closely with AI Lab leadership, PMO, engineering, and partner teams to define and deploy solutions, document technical designs, and help mature AI Lab capabilities. The role is internally focused, with an emphasis on solution standardization, technical readiness, partner alignment, and enabling SHI teams to confidently position and deliver AI Lab offerings. **Role Description** Internal Solution Design - Design scalable AI Lab solution architectures that align with SHI offerings, customer use cases, partner capabilities, and internal delivery standards. AI Lab Enablement - Develop internal technical enablement content, reference architectures, solution briefs, and guidance materials that help sales, engineering, and delivery teams understand and position AI Lab offerings. Technical Documentation - Create and maintain solution documentation, technical requirements, Bills of Materials (BOMs), design assumptions, implementation handoff materials, and Statement of Work (SOW) inputs for AI Lab solutions. Cross-Functional Collaboration - Partner with AI Lab, PMO, Product Management, Sales Enablement, Engineering, and Partner Development teams to align solution design, readiness, and delivery expectations. Partner and Technology Alignment - Support evaluation of AI ecosystem partners, platforms, infrastructure components, and solution patterns to determine fit for AI Lab use cases. Practice Development - Help establish repeatable standards, templates, governance, and solution packaging that improve consistency, scalability, and quality across AI Lab offerings. Technical Advisory - Provide internal technical guidance on AI infrastructure, data center architecture, software platforms, deployment considerations, and emerging AI technology trends. Operational Readiness - Support intake, prioritization, solution scoping, and handoff processes to ensure AI Lab opportunities are clearly defined and ready for execution. **Behaviors and Competencies** - Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances. - Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. - Documentation: Independently produces and maintains documentation for routine processes; ensures accuracy and consistency. - Leadership: Can proactively seek out leadership roles, initiate team projects, and contribute to team development and success. - Problem Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions. - Teamwork: Can le…