Solution Architect (DoW)

Here at Appian, our values of **Intensity** and **Excellence** define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. At Appian, we support our federal customer’s mission by delivering solutions using our cloud-based platform technology. Appian’s Customer Success organization works closely with our federal customers, advising and supporting them on how to architect and deliver Appian based-solutions. To support this goal, Appian Customer Success, is looking for an Solution Architect to help us to grow our federal business and work closely with customers to design integrated solutions and make compelling offers. As a Solution Architect supporting the Department of War, you will serve as a key technical leader within Appian’s Customer Success team and a trusted advisor to mission, program, and technology stakeholders. In this role, you will define integrated Appian solutions that support DoW modernization priorities, using Appian as an agility layer to connect mission processes, legacy systems, enterprise data, and operational workflows. You will help customers design solutions that leverage Appian platform capabilities, including process automation, case management, integration, and Data Fabric, to improve mission outcomes across DoW business, logistics, readiness, acquisition, and enterprise information environments. To be successful in this role, you will: - Advise customers on the technical design, architecture and implementation of Appian solutions on a customer’s private cloud or on-premise hosting solution, and/or integrating Appian government cloud offerings with the customer’s infrastructure - Support the sales cycle through the creation of high-value, differentiated solutions, based on Appian’s technology, that integrates and defines program and project management disciplines with a compelling technical solution and delivery roadmap - Present and vet integrated solutions and complex technical concepts and designs to our customers and other audiences - Support customers on the configuration, testing, deployment and operations of Appian applications, following agile delivery methodologies and Appian best practices - Work with clients on all aspects of their program to drive technical success and efficiency, including advising of development practice, program management and governance and delivery automation (version control, configuration management, and other DevSecOps and Infrastructure Automation practices) - Lead the definition and development of Appian Customer Success innovations and offerings in order to support leading Appian delivery capabilities, and bring together emerging requirements and practices from our customers and industry - Collect and review technical challenges with a team of architects and distill into common best practices and common solutions - Support the development and review of whitepapers and pre-sales solutioning and proposals - Advise DoW customers on how to position Appian as an agility layer that integrates mission and business processes across existing DoW systems of record, using Appian features such as Data Fabric to unify, relate, and act on data without requiring wholesale replacement of existing platforms. - Design Appian-based solution architectures for DoW modernization initiatives that connect operational workflows, case management, process automation, and data orchestration across complex enterprise environments. - Demonstrate experience supporting or solutioning within the DoW ecosystems and/or related command, control, communications, cyber, intelligence, surveillance, and reconnaissance mission systems. - Apply familiarity with DoW enterprise systems and modernization pr…