Software Test Engineer II (Python, Virtualization)

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary General Summary The Software Test Engineer II is responsible for designing and maintaining Python automated tests for backend services, APIs, and network or infrastructure oriented systems. This role works in partnership with the Engineering teams to provide input on functional requirements, product designs, schedules, and potential problems. Essential Duties & Responsibilities Provides support to the Quality Engineering teams, with a high attention to detail in a disciplined agile environment Researches, analyzes, and documents findings Design, implement, and maintain Python automated tests for backend services, REST APIs, system integrations, and network or infrastructure applications. Creates and maintains automated test cases, executes test suites, reviews and diagnoses reported bugs, and ensures overall system quality prior to a customer release Designs, develops, maintains, and troubleshoots automated suites of tests through continuous integration for value added feedback Derives testing requirements throughout the development cycle Reproduces, debugs, and isolates problems and verifies fixes Assists in creation of software artifacts including test plans, test cases, test procedures, and test reports Plans test schedules and/or strategies in accordance with project scope and delivery dates Reviews software documentation to ensure technical accuracy, compliance, and completeness and to mitigate risks Provides feedback and recommendations to Engineering teams on software usability and functionality Identifies program deviance from standards and suggests modifications to ensure compliance Develops and specifies standards, methods, or procedures to determine product quality or release readiness Conducts historical analyses of test results Collaborates with colleagues to evaluate or diagnose problems and recommend possible solutions Minimum Qualifications 2+ years of hands-on experience with Python programming. Hands-on experience developing, maintaining and troubleshooting test automation. Good understanding of Object-Oriented Programming (OOP) and ability to work with an existing Python codebase. Preferred Qualifications You do not need to meet all the qualifications below. We will consider your overall experience, technical knowledge, and ability to learn. Experience with backend testing, API testing, REST APIs, HTTP, JSON and database validation. Experience with Python testing tools or frameworks such as Behave, pytest, or unittest. BDD and Behave experience are valuable but not required. Experience with Git, pull requests, code reviews, Jenkins, GitLab CI/CD, or GitLab Runners. Knowledge of Linux, including command-line tools, logs, processes, services, and basic troubleshooting. Knoweldge of networking, including TCP/IP, DNS, ports, routing, subnets, firewalls and connectivity troubleshooting. Experience working with virtual machines. Experience troubleshooting test failures using API responses, logs, database records, and system…