Software Engineering Manager - Small Business Technologies

## About the Role We're growing our technology organization and looking for a Software Engineering Manager to lead a team of engineers delivering modern, scalable solutions that drive business and customer outcomes. As a Software Engineering Manager, you'll be responsible for building and developing a high-performing engineering team while partnering closely with Product, Architecture, and business stakeholders to deliver innovative software solutions. You'll help establish technical direction, promote engineering excellence, and create an environment where engineers can grow, innovate, and do their best work. We believe great engineering leaders amplify their teams through strong technical judgment, modern engineering practices, and thoughtful use of AI and automation to accelerate outcomes. If you're passionate about developing people, improving engineering practices, and delivering technology that makes a meaningful impact, we'd love to hear from you. - Lead, coach, and develop a team of software engineers through mentorship, feedback, performance management, and career development. - Create an inclusive, collaborative environment that empowers engineers to deliver high-quality solutions and continuously improve. - Partner closely with Product Managers, Designers, Architects, and other engineering leaders to deliver business outcomes. - Establish engineering best practices for software development, testing, security, observability, and operational excellence. - Guide technical design discussions and help teams navigate complex architectural and implementation decisions. - Drive delivery execution by identifying risks, resolving blockers, and ensuring teams are focused on the highest-value work. - Support modernization efforts that improve scalability, reliability, maintainability, and developer productivity. - Promote effective use of AI-assisted and automated engineering practices to improve development velocity, code quality, testing, and documentation. - Foster a culture of ownership, accountability, experimentation, and continuous learning. - Partner with engineers to identify and reduce technical debt while balancing business priorities and delivery timelines. - Monitor team health, delivery metrics, and operational performance to drive continuous improvement. - Collaborate across teams to align priorities, dependencies, and shared technology initiatives. - Participate in hiring, onboarding, and workforce planning efforts to build a strong and diverse engineering organization. - Ensure solutions are designed and delivered with security, compliance, reliability, and customer experience in mind. - Champion engineering excellence through technical reviews, knowledge sharing, and consistent development practices. - Encourage ambitious thinking and continuous innovation while maintaining a pragmatic focus on customer value and delivery outcomes. ## Required Qualifications Education: - Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience. Work Experience: - 8 years minimum related work experience ## Preferred Qualifications - Experience leading and delivering customer-facing or business-critical software solutions. - Experience developing engineering talent through coaching, mentoring, and performance management. - Experience working in Agile software development environments. - Experience with cloud-native architectures, modern software development practices, and CI/CD pipelines preferred. - Experience leading modernization, platform evolution, digital transformation, or AI-enabled engineering initiatives preferred. ## Why work for us At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associa…