Social Shark (Social Media & Community Manager - Early Talent)

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. LOCATION: Mexico City, Mexico START DATE: Mid-August 2026 END DATE: December 18 Join the SharkNinja Early Edge Experience: Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You’ll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you’ll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what’s next — fast. This role: As a Social Shark: Social Media & Community Manager (Early Talent), you will be a primary liaison between our brand and our community of customers, followers, and enthusiasts. You will be responsible for nurturing relationships, facilitating discussions, and fostering a positive and supportive environment within our online communities. The ideal candidate will be passionate about our brand, highly communicative, and adept at building and maintaining relationships. Here are some of the EXCITING things you’ll get to do: Implement a community engagement strategy to grow and nurture our online communities across various platforms, including but not limited to social media, forums, and online groups Actively monitor and respond to community feedback, inquiries, and discussions in a timely and professional manner, representing our brand voice and values Cultivate and maintain relationships with community members, influencers, and brand advocates to foster loyalty and advocacy Create and curate engaging content, including posts, polls, contests, and events, to stimulate interaction and participation within the community Collaborate with cross-functional teams, including marketing, customer support, and product development, to gather insights and feedback from the community and advocate for their needs and preferences Identify and leverage opportunities for user-generated content, testimonials, and case studies to showcase the value and impact of our products or services Monitor community trends, sentiment, and engagement metrics to measure the effectiveness of community initiatives and inform future strategies Stay informed about industry trends, best practices, and emerging technologies related to community management and social media ATTRIBUTES & SKILLS: Final-year university student or recent graduate professional with a passion for social media, content creation, and digital culture Excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences and adapt to various communication styles. Business English level is a must. Strong interpersonal…