Social Services Coordinator

## Description **Exciting Opportunity**: Social Services Coordinator **Location**: 2600 Belmont Ave, Philadelphia, PA 19131 **Your Impact**: The Social Services Coordinator has the primary responsibility of securing/supporting/coordinating behavioral health services and psychosocial support that encourage and support an environment which is least restrictive to the psychosocial health to a resident of Inglis House. The Social Services Coordinator should provide concrete services, evaluate mood, monitor behavior, and implement appropriate interventions, as evidence by developing behavioral plans when needed which may include working with resident families and their concerns. The Social Services Coordinator will serve as an advocate for the residents as well as a liaison to the facility, family members, and representatives from other entities. All essential job responsibilities will be executed in accordance with Inglis Administrative procedures and compliance/ethics guidelines. This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. **What You'll Do**: # Essential Functions **Concrete Services to Residents** - Ensure transportation applications are filled out for residents within the indicated deadline. - Responsible for being assessable and responsive to residents’ and/or family’s requests and ensuring phone calls are promptly returned; within 24-48 business hours. - Coordinates and facilitates concern process refers concerns to appropriate staff for resolution. - Supporting grievance investigations and communication of the resolution to grievances to residents and/or their representatives as needed within the timeframe specified by Inglis House policy. Assist with discharge planning as needed and requested by the Director of Social Services. - Assists with additional tasks and responsibilities as deemed necessary by Director of Social Services and Nursing Home Administration. **Advocating for residents of Inglis House/Residents Rights** - Develops a comprehensive social history and psychosocial assessment that includes the resident areas of need, strengths, and preferences, including cultural, religious, ethnic, and mental health background and implications for the care plan. - Provides a consistent forum for helping residents express their needs, concerns, and wishes. - Involves residents, families, and designated representatives in care planning and encouraging their attendance at care conferences. - Attends scheduled care conferences and identifies and interprets psychosocial needs of residents for inclusion in the care plan, addressing issues of schedule, treatment and environment that express and reinforce individuality and identity. - Completes mandatory documentation within timelines established by applicable regulations. - Will support residents during meetings and discussions to ensure resident’s needs and preferences are considered. - Inform residents of Ombudsman services when needed. - Schedules and facilitate family meetings as needed. - Informs residents and families of services to assist with completion of Advanced Directives, Living Wills, Power of Attorney Paperwork etc. during admission process and when needed and supports as needed. - Reports and addresses possible allegations of abuse and/or neglect as they occur. - Interviews…