SOCIAL SERVICE COUNSELOR 1, 2, OR 3 - ALEXANDRIA

**Why work for CLHSD?** **Vision:** CLHSD excels at making lives better. **Mission**: to increase public awareness of and to provide access for individuals with behavioral health and developmental disabilities. **Philosophy**: to integrate community-based services while promoting wellness, recovery, and independence through education and choice of a broad range of programmatic and community resources. We’re looking for a **Social Service Counselor 1, 2, or 3** to serve as the first point of contact with patients to intake and refer services to clients applying for admission to the clinic and for clients being released from the hospital. Documents screening and works closely with other clinic staff to schedule appointments to refer to appropriate sources. **Join us and make a meaningful difference in the lives of individuals and families in your community.** **Focusing on Customers:** The ability to understand and meet the needs, preferences, and experiences of internal and external customers. **Making Accurate Judgments:** The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning. **Thinking Critically:** The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions. **Accepting Direction:** The ability to be open and willing to follow guidance or instructions. **Building Trust:** The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes. **Developing Plans:** The ability to create structured strategies and plans that support the achievement of defined goals and objectives. **Following Policies and Procedures:** The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. **Managing Time:** The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals. **Using Data:** The ability to collect, analyze, and use data to generate insights and inform decisions.Three years of social services experience; OR Six years of full-time experience in any field; OR A bachelor's degree. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. NECESSARY SPECIAL REQUIREMENT: Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.The official job specifications for this role, as defined by the State Civil Service, can be found [here](https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=106750).Job Duties: - Coordinates the referral process of all clients requesting services and routes them to appropriate services. This includes taking phone calls, non-emergency walk-in clients and scheduling high-risk and priority populations as indicated. - Conducts brief clinical assessment to determine need for admission for mental health and/or substance abuse services. - Assess the urgency of need for clinic services and schedule appointments accordingly. - Complete necessary documentation of registration forms and enter client information in Carelogic. - Communicate with the referring hospital and/or community agency to ensure that appropriate information is obtained in a timely fashion and to address case-specific problems with continuity of care. - Make clinical assessments regarding the appropriateness of referrals and make alternative referrals as necessary. - Serves as a back-up crisis worker. - Address…