Social Program Manager

Established in 2004, **OLIVER** is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of **The Brandtech Group**, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our **AI solutions** enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. **Role:** Social Program Manager **Location:** Remote, Canada **About the role:** As Social Program Manager, you'll act as the eyes and ears of LinkedIn. You'll monitor platform trends, identify content opportunities, and match them against weekly brand priorities — then work across internal teams and subject matter experts to gather the insights needed to bring those opportunities to life. You'll think in formats — knowing when a post, a comment, a reshare, or a long-form piece is the right move — and you'll present your recommendations in a way that respects executives' time and communication preferences. Your success depends as much on how you work with people as on what you find. **What you will be doing:** - Manage recurring executive content distribution programs, including newsletters, content roundups, and rapid-response communications that enable executives to amplify timely thought leadership and company news. - Maintain and evolve executive social media enablement resources, including playbooks, profile optimization guidance, and self-service social toolkits. - Monitor LinkedIn daily to identify emerging trends, conversations, and content opportunities relevant to the client's industry and audience - Cross-reference platform trends with weekly brand priorities to surface the most timely and relevant content angles for executives - Coordinate with internal subject matter experts, spokespeople, and stakeholders to gather insights, perspectives, and supporting information - Develop clear, concise content recommendations — including format options — tailored to each executive's voice, audience, and objectives - Prepare executive briefing materials that make it easy for senior leaders to understand the opportunity and decide how to respond - Create briefings for the creative team to develop different assets. - Build and maintain a structured system for tracking trends, content ideas, and executive feedback over time - Manage relationships with multiple stakeholders simultaneously — following up proactively, respecting response times, and keeping the program moving - Maintain a strong working knowledge of LinkedIn's algorithm, formats, and professional audience behaviors **What you need to be great in this role:** - Experience designing and managing operational processes, approval workflows, stakeholder touchpoints, and content governance frameworks for multi-stakeholder programs. - Demonstrated experience supporting executive communications — understanding how senior leaders communicate, what they need, and how to make their lives easier - Strong social intelligence — able to read LinkedIn trends quickly, assess their relevance, and connect them to brand and business priorities - Excellent written communication skills, with the ability to distil complex information into clear, concise executive-ready briefs and recommendations - Confident coordinator — comfortable reaching out to and managing responses from multiple stakeholders, including senior leaders and subject matter experts - Deep understanding of LinkedIn's content formats, platform dynamics, and professional audience behaviors - Experience developing content format recommendations across organic social — knowing when and why different formats serve different purposes - Highly organized with str…