SMART Operations Coordinator

## Company Description SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over **2,500 laboratories and business facilities across 115 countries**, supported **by a team of over 100,000 dedicated professionals**. With **more than 145 years of service excellence**, we combine the precision and accuracy that define Swiss companies to help organizations achieve t**he highest standards of quality, compliance and sustainability.** Our brand promise – **“when you need to be sure”** – underscores our commitment to **trust, integrity and reliability**, enabling businesses to **thrive with confidence**. We proudly deliver our **expert services** through the **SGS name** and a portfolio of **trusted specialized brands**, including **Applied Technical Services**, **Brightsight**, **Bluesign** and **Nutrasource**. ## Job Description The SMART Operations Coordinator supports the execution of the Global Portfolio & Innovation agenda, ensuring high-quality portfolio data, structured governance, and clear executive reporting across Finance transformation initiatives. This role sits at the intersection of **data analysis, portfolio management, and executive support**, enabling informed decision-making and consistent portfolio performance monitoring. **Key Responsibilities:** **1. Portfolio Data & Reporting** - Consolidate and analyze portfolio data across multiple global initiatives - Produce regular portfolio reports and performance insights - Maintain and update Power BI dashboards for benefits tracking - Provide data-driven recommendations to support decision-making **2. Portfolio Governance & Repository Management** - Manage the central portfolio repository (SharePoint / shared drives) - Maintain governance templates, frameworks, and documentation - Coordinate portfolio review cycles and prepare reporting materials - Track actions and ensure follow-up with stakeholders - Support onboarding of new initiatives into the portfolio **3. Benefits Tracking & Performance Monitoring** - Maintain benefits tracking across all initiatives - Monitor planned vs. actual performance in collaboration with stakeholders - Identify and escalate variances and risks **4. Executive Presentation Support** - Develop and refine executive-level presentations - Structure clear, compelling narratives for senior stakeholders - Iterate quickly based on leadership feedback **5. Process & Continuous Improvement** - Support the design and documentation of portfolio management processes - Improve templates, tools, and governance practices - Contribute to process optimization and innovation initiatives ## Qualifications - Bachelor’s degree in Business, Finance, Engineering, or related field - 2–4 years’ experience in PMO, portfolio coordination, business analysis, or operations - Experience in data analysis, reporting, and dashboard management - Exposure to multinational or shared services environments **Skills & Competencies** - **Advanced Excel** (data consolidation, financial tracking, analysis) - **PowerPoint** (executive-level presentations) - **Power BI / data visualization** (preferred) - Strong financial and analytical mindset (budgets, forecasting, variance analysis) - Structured, detail-oriented, and able to manage multiple priorities - Strong stakeholder communication skills in a global environment ## Additional Information **WHY JOIN THIS ROLE** - Exposure to **global transformation initiatives (Finance 27+)** - Direct visibility to **senior leadership and decision-making** - Opportunity to grow into **PMO / Portfolio Manager or Transformation roles** **Why SGS?** - Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry. - Enjoy a flexible schedule and work model - Access continuous learning opportunities through SGS University and Campus. - Collaborate in a multinational environment with colleagues from various continents. - Benefit from a comprehensive…