Slot Attendant

## Description **Step into a workplace that’s as exciting as it is rewarding!** FireKeepers Casino Hotel delivers a high-energy environment with vibrant entertainment, a strong team culture, and real opportunities to grow. Recognized as one of Michigan’s Top Employers by Forbes, GlassDoor, and Michigan Works, we’re proud to invest in our Team Members every step of the way. **Why join us?** - Grow your career with development programs and opportunities to advance from within. - Comprehensive medical benefits, including exclusive access to the NOMI network, providing a “no copay” advantage. - Give back through Volunteer Time Off (VTO). - Generous PTO plan to recharge and reset. - Incentive programs that recognize your contributions. - Low-cost Team Member dining, provided by our award-winning culinary team. **SHIFTS AVAILABLE:** Open availability is required **PAY:** Starting at $6.28 per hour plus tips, with opportunities for annual increase. **SCOPE OF POSITION:** Responsible for providing efficient service to all Slot guests and ensures slot machines are monitored on a continual basis for functional operation. **ESSENTIAL DUTIES AND RESPONSIBILITIES:** The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices. - Monitors the operation of assigned slot machines and participates in payout of manual jackpots in accordance with policies and procedures. - Must be able to obtain Title 31 and T.I.P.s certifications. - Fills payout reserve containers. - Assists guests in a timely basis within departmental and organizational standards. - Maintains positive communications with others, regardless of status or position. - Promotes positive guest relations and assists in maintaining guests gaming area in a safe, clean and professional manner. - Maintains knowledge of local jurisdiction gaming laws (Tribal, federal, state, etc.) and associated regulations as well as the company’s internal controls, policies and procedures. - Encourages mutual respect, dignity and integrity with all employees and guests, promotes positive guest service by use of the FireKeepers Guest Service Culture; WEEA (Welcoming, Engaging, Enthusiastic and Appreciative). - Promotes departmental and property-wide promotions with all guests. - Maintains the highest level of confidentiality. - Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy. - Outstanding example of and a credit to FireKeepers Casino Hotel. **MINIMUM REQUIRED QUALIFICATIONS** An applicant’s education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate’s education, training and competencies through the interview process, testing and methods. The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities: Proficiency in both written and verbal English communication is required. High School diploma or GED. Strong organizational and interpersonal skills. Must be at least 18 years of age. **GENERAL OR PREFERRED QUALIFICATIONS** Previous work experience with the public. Cash handling experience. General computer knowledge. **PHYSICAL & ENVIRONMENTAL DEMANDS:** The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the d…