Skilled Occupational Intern

Tacoma Power is looking to hire an intern to join our Power Management – Customer Energy Solutions (CES) group. This paid internship is an entry-level position. The ideal candidate has an aptitude for customer service and collaboration, with strong organizational skills. This intern will be a crucial member of a small team with important responsibilities and deliverables of their own. **The expected duration of the internship is up to 12 months, 40 hours of work per week.** **Responsibilities Include:** - Learn and maintain a working knowledge of CES conservation and renewable energy programs and utilize this information to provide assistance to potential CES customers - Assist CES customers in choosing and completing program applications and other required documentation - Ensure customer project applications are completed successfully; follow up where needed - When necessary or requested, route customers to an appropriate CES Subject Matter Expert (SME), and/or inform customers about other available programs that may be applicable, from the City of Tacoma, Community Action Agencies (CAP) or Pierce County agencies - Provide assistance to team members creating or updating user manuals for CES database and workflows - While following TPU Records retention policy and procedures, archive or destroy applicable CES records as necessary **Minimum Education\*** High School Diploma or GED **Minimum Experience\*** 1 year of post-high school training **\*Relevant education and experience may substitute for one another on a year-for-year basis** **Licensing, Certifications and Other Requirements** Depending on assignment, some positions may require a valid Washington State Driver's License **Apply** All interested individuals must apply online and attach a resume and cover letter that includes major responsibilities and accomplishments related to the position. Appointment is subject to references and passing a background check. **A Commitment to Equity & Diversity** At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all. If you have a less traditional background, we want to hear about your transferrable skills and experience. We value a variety of perspectives and are excited to see what you bring to the table. **Tacoma Power**[Tacoma Power](https://www.linkedin.com/company/tacoma-power/) is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town. **Compensation & Benefits** Pay Details: Hourly Rate: $17.23- $20.94 [Employee Benefits | City of Tacoma](https://tacoma.gov/government/departments/human-resources/employee-benefits/) **Get Assistance** For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement. For technical difficulties using the Neogov system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes. **Communication with the City of Tacoma** We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.