Shipping Supervisor

**Who We Are** Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at [www.sens-usa.com](http://www.sens-usa.com/). [**View the SENS Product Catalog**](https://22723182.hs-sites.com/hubfs/Uncontrolled%20Files/SENS_Product_Catalog_Digital.pdf?hsCtaAttrib=185573762586) **Summary** The Shipping Supervisor oversees all outbound shipping operations, ensuring products are accurately prepared, packaged, and dispatched to customers on schedule. This role manages all required packaging, documentation, and shipment records while providing daily status updates to order management and planning teams. Beyond outbound responsibilities, the Shipping Supervisor works closely with production to monitor upcoming orders, support on time delivery performance, and proactively communicate any risks, delays, or constraints to front end teams. This position leads the shipping team by setting clear goals, establishing meaningful KPIs, and driving consistent execution to meet company performance targets and customer expectations. **Responsibilities** - Lead and manage all shipping personnel and daily activities, including hiring, training, performance management, and setting clear objectives. - Prepare accurate Packing Lists and Bills of Lading for all outbound shipments. - Schedule and coordinate pickups with freight carriers to ensure timely dispatch. - Verify the accuracy and completeness of shipping labels, packaging, quantities, and delivery information; review all shipping notes and special instructions. - Provide timely shipping quotes to Sales for order estimates and customer returns. - Maintain a safe, clean, and organized shipping area, consistently following all safety policies and procedures. - Communicate proactively with Order Administration, Materials Management, Production, and other internal teams to ensure accurate and on time shipment of customer orders. - Ensure adherence to all shipping processes and standards, including palletizing, labeling, preventive maintenance, and verification/calibration of required tools. - Accurately update shipping records and ERP systems with all relevant shipment information. - Develop and document new processes, KPIs, and improvements to strengthen shipping, logistics, and cross functional communication. - Manage and support shipping claims related to damages, lost shipments, or delays; maintain strong carrier relationships and assist with pricing negotiations and contract management. - Evaluate carriers and determine optimal rates and service levels for each shipping lane. **Required Qualifications** - 3+ years of experience in shipping and material handling. - 3+ years working with computer-based logistics software or ERP systems. - Valid driver's license and clean Motor Vehicle Record. - Strong communication skills with a positive, professional, and energetic attitude. - Knowledge of LTL and FTL freight shipping, including INCOTERMS, customs and duty requirements for international shipments, material classifications, and weight regulations. - Knowledge of export compliance regulations, including EAR, ITAR, or other trade control requirements. - Customer focused mindset with strong prioritization skills, accuracy, and attention to detail. - Proven leadership ability, demonstrating initiative, teamwork, and the capability to coach, guide, and set clear expectations for a shipping team. - Proficiency with standard shipping equipment, including pallet jacks, stretch wrappers/banders, forklifts, dock plates, and related tools. - Ability to speak, read, and understand English as needed to perform the duties of the job. - Ability to obtain certification for hazardous materials…