Shipping Associate

**Who We Are** Audicus is a health-tech company based in New York City. We are changing the hearing aid industry with a leading telehealth solution that streamlines the hearing care experience from user testing to product delivery - both for consumers and providers. We are highly mission-driven and have reconnected, transformed and empowered tens of thousands of lives to date **The Role** We are looking for an extremely detail-oriented, process-driven individual to work with us full-time as a Shipping Associate. In this role, you will help Audicus transform lives by ensuring the timely delivery of hearing aids to Americans across the country. **Responsibilities** - Prepare and neatly pack orders according to company standards - Program hearing aid devices utilizing custom programming software - Provide first-rate support to in-office customers as needed - Customize shipments based on specific order details - Utilize shipping software to print shipping labels and manage delivery times - Log and process incoming packages - Coordinate logistics across our sales, customer experience, and audiology teams - Keep track of inventory and supplies - Knowledgeable of hearing aid devices and aptitude to inspect/repair **What We Are Looking For** - High standard of workmanship - Positive, with a friendly attitude and the ability to work together in a team-oriented environment - Able to work in a fast-paced environment - Enthusiastic - Independent - In-office position (Midtown Manhattan) Compensation Range: Hourly Range: $24.00 - $26.00 / hour **Location:** NYC, Manhattan - Onsite 5 Days/Week **Benefits:** Medical/Dental/Vision through Aetna; 401K, telehealth, commuter benefits, Paid Parental Leave, Flexible PTO, Paid sick leave **FLSA Status:** Non-Exempt – This position is eligible for overtime pay in accordance with federal and applicable state wage and hour laws. (Notice: Audicus participates in E-Verify to determine work authorization once an applicant has accepted their offer) (Notice: Audicus participates in E-Verify to determine work authorization once an applicant has accepted their offer)