Shift Supervisor

**Work That Matters. Support That Lasts.** At **VisionQuest (VQ)**, we serve children, youth, and families during some of the most critical moments of their lives. Our teams help young people overcome challenges, build resilience, and move toward brighter futures. VQ is a **national child, youth, and family services organization** providing residential programming, community-based services, and in-home support across the United States. We partner with state and federal agencies to deliver services where the need is greatest and to strengthen the communities we serve. Every role at VQ contributes to meaningful impact. Whether working directly with youth or supporting the professionals who serve them, your work helps create opportunity and stability for the next generation. **Why build your career at VQ?** **Purpose-driven work** Every role contributes to helping children and families succeed. **Fair and responsible compensation** We are committed to transparent and equitable pay practices. **Career growth opportunities** Internal promotions and leadership development pathways. **Professional leadership culture** Accountable, supportive leadership focused on long-term success. **Comprehensive Benefits** • Medical, Dental, and Vision coverage • Flexible Spending Accounts • Employee Assistance Program • Company-paid Life and Short-Term Disability • **401(k) with employer match** At VQ, we are building more than programs. **We are building careers that make a difference.** The *Shift Supervisor* is primarily responsible for ensuring the expected service delivery of residential services for all children in care. The Shift Supervisor supervises and coordinates the daily operations and direct care staff of their designated shift to ensure the safety and well-being of all children in care and to ensure delivery of residential services. The Shift Supervisor is tasked with creating a safe environment conducive to learning and behavioral management. ESSENTIAL FUNCTIONS: ● Leadership and Supervision: o Responsible for general oversight and coordination of the youth care workers assigned to their shift. o Assign duties, delegate responsibilities, and monitor performance to ensure the smooth operation of the shift and adherence to established policies and procedures. o Implements and updates staff work schedules to meet required ratios and manage overtime. o Responsible for the direct supervision of youth care workers and children in care. o Plans and coordinates special events, acculturation activities, holiday celebrations, outings, leisure and large muscle group activities, ensuring implementation of the schedule. o Maintain a safe, clean, and hazard-free facility/home, including regular maintenance and cleaning. Assist with household chores as needed. o Ensure that all documentation is completed according to policy and adhere to VQ, ORR and Licensing reporting standards. o Assist in the evacuation of children as needed. o Organize, facilitate and attend team meetings and ensure staff attendance. o Work with other members of the management team for successful communication and coordination. o Attend all departmental and program meetings for updates and policy changes. o Continued growth and development as a leader, leading by example with commitment to self awareness and skill development. ● Workforce Development: o Build a positive culture that supports growth, teamwork and collaboration with an emphasis on trauma informed care. o Motivate, supervise, and develop the team to support service integration and program improvement initiatives. o Supervise, guide, and mentor program staff towards delivering high-quality services, including assisting in their recruitment and training, and encouraging their continuous professional development. o Responsibility for ensuring ongoing training occurs to meet all state and federal mandates. o Develop corrective action plans or disciplinary memos to address performance issues of direct care staff in…