Shift Supervisor / Server

**Position Overview:** We are seeking a proactive Floor Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service. **Key Responsibilities:** • Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly. • Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction. • Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards. • Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance. • Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies. **Qualifications:** • Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment. • Demonstrated leadership abilities with strong team motivation and management skills. • Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards. • Knowledge of health and safety practices and food service regulations. • Flexible availability, able to work nights, weekends, and holidays as needed. • Proficiency in cash handling and using Point of Sale (POS) systems. • Physical stamina for a full shift of standing, walking, and lifting moderate weights. • Effective problem-solving skills, able to make quick decisions and adapt to changing situations. • Positive attitude, capable of working well under pressure and with a diverse team. Compensation: $25.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. **WHY** We create experiences you'll always remember by challenging one another to be great! **HOW** We treat everyone as we would like to be treated We are open to improving ourselves everyday We support our communities We win and lose as a TEAM We make an impact daily We believe honesty is the best policy **WHAT** Go the extra mile and give the guest an experience of excellence All ingredients are sourced in the USA Our menu items are (Consciously or Responsibly) sourced to make you feel right at home Our restaurants are designed to grow and build a community We hire people who strive for more We serve delicious and satisfying American cuisine with a touch of fame