Shift Manager - Night Shift

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are. In 2023, Home Chef introduced a new brand, Tempo ! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved. Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings. This role follows a Night Shift Schedule, working from 6:00 PM - 6:30 AM , with designated days off on Monday, Tuesday, & Wednesday . The Shift Manager is responsible for setting shift level production plans and partnering across shifts and departments to complete daily plans while holding Supervisors accountable for production output, efficiency, safety, and food safety standards. In addition, the Shift Manager is responsible for making production, safety, and food safety decisions in lieu of a department head being present and escalating relevant high impact events accordingly. Detailed Responsibilities Shift Management & Production Planning Takes the weekly production plan and targets provided by the production planner and creates an effective shift level production plan for the incoming shift, including any activities that their shift did not complete based on attendance, quality, or shorts. The Shift Manager and incoming Shift Manager should have a daily hand off to discuss the plan to avoid production gaps or miscommunications. Effectively communicates their shift’s production plan and sets clear goals for the supervisors Adjusts their shift’s production plan, as needed, in response to product quality issues, shorts, or staffing levels Minimizes downtime by maintaining full view of production activities in progress, proactively spotting issues, and problem solving in advance of production shutdowns. Holds supervisors accountable to documenting any downtime and reviews actions taken Tracks progress against production plan during shift and works with supervisors to ensure production targets are met Assigns tasks to Gatekeepers to drive data accuracy for production, inventory counts, and to keep coolers and freezers organized Attends cross department huddles daily to relay goals and/or significant messages to the team Proactively shares production plan with managers and supervisors from FSQA and Warehouse to enable them to effectively support production activities Works with FSQA and/or Warehouse to problem solve any cross-functional issues as they arise, following standard processes associated with shorts callouts, shorts investigations, and rejections Owns safety, on time in full shipments and meals/ hour Performance Management and Leadership Development for Supervisors Ensures performance reviews and their teams performance reviews are completed on-time and documentation/ verbiage is appropriate Holds team members to the same high level of expectations. Has the right people in the right roles and partners with HR to work out under performers in a timely manner. Proactively solicits feedback from other leaders at the site for team performance Conducts performance reviews for production supervisors on a quarterly basis at minimum and provides prompt feedback Models strong people leadership skills to ensure the positivity and strength of our culture and actively works to develop effective people leadership skills in the s…