Settlement Specialist

At Ole, our mission is to produce the finest Authentic Mexican inspired products with an unwavering commitment to quality and freshness. We believe that holding a seat at your dinner table is the ultimate compliment, and we strive to help families create wholesome, fun, and authentic eating experiences. **BASIC FUNCTION:** Responsible for daily administration of the office. **PERFORMANCE ACCOUNTABILITIES:** - Receiving the customers, clients, visitors in a polite and pleasant way with a good smile and assisting them. - Answering the phone calls made and redirecting them to the concerned people effectively. - Coordinating communication between employees of different departments. - Mailing letters and other documents, messages to the necessary people. - Recording complaints, problems, queries and providing suitable answers and assistance for the same. - Receive phone and fax orders. - Prepare and process shipping orders. - Data Entry of orders, invoices, and Bill of Landing. - Maintaining the records of entry and exit details. - Collecting cash and making deposits. - Coordinating the appointments and consultation time of the clients with the management and other employees of the organization. - Providing excellent customer service with good satisfaction. - Other duties as assigned by supervisor and/or division manager. **Experience:** - Administrative experience: 1 year (Preferred) **Education and Qualifications:** - High school or equivalent - Bachelor’s or associate degree and/or equivalent degree in any subject or field preferred. Relevant experience and training in front office administration is preferred. **Skills:** - Proficiency in Microsoft Office required (Access, Word, Excel, and Outlook) - Customer Service oriented, Data Entry. - Ability to work in a high-energy team environment. - Detailed oriented, Ability to multi-task. - Strong written and verbal communication skills. - Bilingual in Spanish and English is a plus. - Strong communication, importantly oral and presentation skills are required. - Good quantitative and aptitude knowledge. - Proficiency in using computers and telephone. - Must possess customer service relations and coordination skills. - Must be pro-active in approach. - Bilingual (Spanish) preferable. **Benefits:** - Opportunity for growth - Competitive Pay - PTO/Vacation - 401(k) - Health insurance - Dental Insurance - Vision Insurance - Life insurance **Schedule:** - 8-hour shift **Job Type:** Full-time