Services Programs Commodity Manager (Onsite)

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact You will be the architect of vendor operations for Axon fastest-growing field programs. In this role, you'll take a scaling program from operational improvisation to structured execution — building the vendor governance foundation that supports full lifecycle management. What You’ll Do Location: 4 Days a week, Onsite at our Scottsdale, Arizona HQ Reports to: Sr Purchasing Manager Direct Reports: none Own the vendor contract lifecycle for installation, maintenance, and technical services suppliers across multiple field technology programs — manage SOW and MSA negotiations, coordinate red-line reviews with legal, execute commercial terms, and drive contracts through signature and execution Build and maintain supplier relationships across a diverse vendor ecosystem — serve as the primary point of contact for performance escalations, capacity planning, and ongoing commercial discussions with key installation, maintenance, and technical service partners Establish vendor governance infrastructure — create supplier scorecards, define QBR cadence, track performance metrics (quality, SLA adherence, revisit rates), and implement structured performance reviews to ensure accountability and continuous improvement Lead sourcing for field technology services — identify, qualify, and onboard new vendors for installation, maintenance, and support services across camera deployment, interview room, and fleet programs; negotiate pricing and service terms; manage flexible onboarding models as program requirements evolve Develop pricing and spend visibility tools — build and maintain interactive pricing maps, tracking dashboards, and cost analysis tools in partnership with finance to provide transparency to program leadership and stakeholders Collaborate cross-functionally — partner with PSO field operations, legal, finance, engineering, and program leadership to translate operational needs into sourcing strategy, manage supplier risk, and ensure vendor performance aligns with program SLAs Drive cost reduction and risk mitigation — analyze vendor pricing structures, negotiate ongoing cost improvements, and identify supply chain risks in distributed, multi-vendor service delivery models What You Bring Bachelor's degree in supply chain, business, or related discipline 3+ years of experience in procurement, commodity management, or category management Comfort working in ambiguous, low-direction environments where you'll need to build processes, frameworks, and relationships from the ground up Strong vendor relationship management skills, with the ability to influence and negotiate effectively with external partners Excellent cross-functional communication and collaboration skills, with the ability to influence stakeholders at all levels of the organization Experience managing technical services programs, particularly in field technology, construction, or installation services (e.g., camera deployment, cabling, IT infrastructure, fleet maintenance) Contract literacy and familiarity with commercial terms including SOWs, warranty provisions, IP clauses, payment structures, and risk allocation Experience developing pricing tools, spend dashboards, or analytics solutions using Excel, Power BI, or similar platforms Familiarity with AI tools (e.g., ChatGPT, Claude) to streamline workflows, generate insights, and automate documentation Demonstrated ability to manage multiple vendor programs simu…