ServiceNow Software Engineer IV – Unauthorized Change Detection (UCD)

**Position Summary** We are seeking an experienced **ServiceNow Software Engineer IV** to lead the evolution of the enterprise **Unauthorized Change Detection (UCD)** capability within a large enterprise IT Service Management environment. This role combines hands-on ServiceNow development with strategic ownership of the UCD program, partnering with engineering, security, infrastructure, and business stakeholders to enhance change detection, automate workflows, and strengthen governance. This is a highly technical role requiring production-level ServiceNow development experience along with the ability to drive long-term process improvements and operational maturity. **Location:** Cincinnati, OH (Onsite) **Job Type:** Full-Time Contract **Key Responsibilities** - Develop production-ready ServiceNow solutions for Unauthorized Change Detection. - Design and enhance Business Rules, Script Includes, Flow Designer, and IntegrationHub solutions. - Define and improve the enterprise UCD strategy. - Gather business and technical requirements and translate them into scalable ServiceNow solutions. - Integrate Tripwire Enterprise and other detection tools with ServiceNow. - Automate reconciliation between unauthorized change alerts and approved change records. - Design dashboards, operational metrics, and executive reports. - Partner with Engineering, Security, Infrastructure, and Change Management teams. - Drive process automation and continuous operational improvements. * * * **Required Skills** - Strong hands-on ServiceNow Development experience - ServiceNow Change Management - Business Rules - Script Includes - Flow Designer - IntegrationHub - Unauthorized Change Detection (UCD) - Tripwire Enterprise - ITSM & CMDB - Requirements Gathering - Process Improvement - Stakeholder Management **Preferred Skills** - File Integrity Monitoring (FIM) - Splunk - QRadar - Microsoft Sentinel - Elastic SIEM - Chronicle - Event Management - Discovery - Governance & Compliance **Compliance Experience** **Experience working in environments supporting:** - SOX - PCI DSS - NIST 800-53 - CIS Controls - ISO 27001 **Preferred Candidate Profile** - Strong ServiceNow development and coding experience. - Experience implementing and managing Unauthorized Change Detection solutions. - Ability to work with cross-functional technical and business teams. - Excellent analytical, communication, and problem-solving skills. - Experience driving automation, governance, and operational excellence within enterprise IT environments.