Service Technician

**Job Title:** Service Technician **Department:** Operations **FLSA Status:** Non-exempt (Full-Time) **Reports to:** Operations Manager Pinnacle Propane provides propane fuel and related equipment to residential, commercial, and wholesale customers, including the sale and lease of propane storage tanks. **Why Join Pinnacle Propane?** At Pinnacle Propane, we pride ourselves on delivering safety, reliability, and exceptional customer service. Our commitment to innovation and sustainability positions us as a trusted partner for residential, commercial, and industrial propane solutions. Join us in making a difference in our community by providing top-notch propane services that power homes and businesses. We value our employees and offer a comprehensive benefits package to support your well-being and work-life balance. When you join our team, you'll enjoy: - Great Benefits: Including medical, vision, dental insurances, amongst others. - Life Insurance: Financial protection for you and your family. - Community Volunteering Day: A paid day off to give back to the community and make a difference. - Paid Time Off: Generous PTO and company holidays to relax, recharge, and spend time with loved ones. - Retirement Savings Plan: Employer contributions to help you save for the future. **Position Summary:** This propane service technician role involves safely delivering propane to residential and commercial customers while maintaining high standards of professionalism. The technician conducts daily vehicle inspections, loads, and transfers propane in compliance with company policies, DOT, Hazmat, and safety regulations, ensuring accurate delivery documentation. They support customer satisfaction by communicating clearly, identifying safety concerns, and maintaining equipment and vehicles in excellent condition. The technician embodies Pinnacle Propane’s commitment to safety, compliance, and reliable service. They must ensure compliance with all federal, state, and local regulations governing the storage, installation, delivery, and use of propane products. Following company policies and procedures outlined in employee and operation manuals is essential. The position reports directly to the Operations Manager. **Essential Job Functions:** - Install, set, inspect, maintain, troubleshoot, repair, and remove propane tanks, cylinders, regulators, piping, and related propane equipment. - Install underground and above-ground propane service lines to residential, commercial, agricultural, and industrial customers in accordance with NFPA 54, NFPA 58, DOT, state, and local regulations. - Perform gas leak tests, pressure tests, gas system checks, and safety inspections before placing propane systems into service. - Diagnose and repair propane appliances and equipment, including water heaters, furnaces, fireplaces, cooktops, dryers, generators, pool heaters, and other propane-fueled equipment. - Install, replace, adjust, and convert propane appliances and regulators as required. - Perform preventative maintenance and scheduled inspections on customer propane systems. - Ensure all installations and repairs meet company quality standards and applicable federal, state, and local codes. - Respond to emergency service calls involving gas leaks, no-gas conditions, equipment failures, and other customer emergencies while following established safety procedures. - Safely operate vehicles, cranes, compressors, trenching equipment, power tools, and other equipment required to perform service work. - Complete required vehicle inspections, including daily pre-trip and post-trip inspections, and report mechanical issues promptly. - Maintain company vehicles, tools, testing equipment, and inventory in a clean, organized, and serviceable condition. - Accurately complete electronic work orders, installation records, leak check documentation, compliance forms, and customer service reports using company technology. - Educate customers on safe propane usage, appliance o…