Service Technician

**Job Title:** Service Technician **Department**: Service **Supervisor:** Service Manager **Summary Description** Repair, customize, maintain, or overhaul both customer and dealer owned motorcycles as close to the allotted time schedule as possible with excellent quality. **Duties and Responsibilities** - Accept work assignments from Service Advisor/Manager. - Request parts for the job as early as possible when needs become known. - Perform service, repair and customization work in accordance to factory specifications. - Notify Service Advisor/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of delay. - Keep customers’ vehicle cleaner than when it was dropped off. - After job is finished ensure proper completion and filing of paperwork. - Keep work area as clean as possible and assist others with maintaining shop cleanliness. - Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction. - Maintain technical qualification by completing any necessary training programs assigned to you by the Service Manager. - Perform other related duties as assigned or requested. **Supervisory Responsibilities** - None **Qualifications & Job Requirements** - Completion of factory authorized formal training programs such as MMI Service School or equivalent work experience. - Equipped with proper tools. - Maintain a positive attitude and relationship with all other employees. - Capable of pushing and loading motorcycles. - High school diploma or equivalent. - Valid driver’s license and motorcycle endorsement. - Passion for the motorcycling lifestyle and riding community. - Attention to detail. - High energy level needed. - Ability to work a flexible schedule including weekends, Holidays, and evenings. - Proficient in meeting deadlines on a timely manner. **Physical Demands** - Requires the use of both hands. - Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material. - Requires the ability to balance and push an 800+lb motorcycle. **Working Conditions** - The noise level in the work environment is usually loud. - Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department. - Occasionally exposed to exhaust fumes or other airborne particles. - Frequently works near moving mechanical parts.