Service Technician

# Kickstart Your Career as a Maintenance Service Assistant at LUMA Residential! ### **$1,000 Hiring Bonus on your first full paycheck** **Location: Woodland Hills 3541 W. Northgate Drive Irving, TX 75062** **Unit Size- 250** If you’re a hands-on problem-solver who loves making a positive impact, this is your chance to shine. LUMA Residential is seeking a **Maintenance Service Assistant/Service Technician** to help keep our communities running smoothly and efficiently. If you’re passionate about providing top-tier service and want to be part of a company that invests in you, we want you on our team! * * * ## Why You’ll Love Working Here As a Maintenance Service Assistant/Service Technician at LUMA Residential, you’ll play a key role in keeping our properties safe, comfortable, and welcoming for residents. This role isn’t just about fixing things—it’s about making a difference every day. From solving problems quickly to preparing beautiful, move-in ready homes, your work directly improves the resident experience. To show our appreciation, you’ll also receive a **$1,000 Hiring Bonus on your first full paycheck**—a warm welcome into the LUMA family! * * * ## What You’ll Do As a Maintenance Service Assistant, you’ll bring the LUMA Playbook to life by: - **Responding Promptly:** Take care of maintenance requests quickly and professionally, including A/C and appliance repairs, aiming to resolve most within three days. - **Performing Preventive Maintenance:** Complete scheduled upkeep to keep systems running at peak performance. - **Preparing Units for New Residents:** Ensure apartments are move-in ready with painting, repairs, and touch-ups. - **Supporting Leadership:** Partner with the Service Manager on team support, inventory management, and cost-saving suggestions. - **Maintaining Professionalism:** Build positive relationships with residents and team members while representing LUMA with pride. - **Being On Call:** Take part in a rotating on-call schedule for emergency maintenance needs. - **Maintaining Older Communities:** Diagnose and address maintenance challenges commonly found in communities built in the 1980s, including aging infrastructure and systems. - **Using Technology Efficiently:** Utilize maintenance software, mobile applications, and digital communication tools to complete work orders and administrative tasks. # **Who You Are** You’re a dedicated, hands-on professional who thrives in a dynamic environment and takes pride in your craftsmanship. ## **Preferred Qualifications:** - Two years of full-time apartment maintenance experience. - High school diploma or equivalent. - Certified Pool Operator (CPO) license. * * * ## **Required Qualifications:** ### **Technical Skills & Certifications** - Must be HVAC and/or EPA certified with advanced knowledge of handling and servicing all types of refrigerants. - Must demonstrate advanced skills in plumbing, carpentry, electrical troubleshooting, and general maintenance repairs. - Must be knowledgeable and experienced in maintaining older assets/properties, particularly communities built in the 1980s. - Must possess personal tools required to perform maintenance duties. ### **Work Style & Professionalism** - Must be a self-starter capable of working independently with minimal supervision. - Must demonstrate strong problem-solving skills and the ability to prioritize tasks in a fast-paced environment. - Must demonstrate a willingness to learn, adapt to new processes, and embrace new ways of working. - Must be a team player and willing to assist with grounds, pool maintenance, make-readies, and other property needs as required. ### **Technology & Administrative Responsibilities** - Must be tech-savvy and comfortable using maintenance software, mobile applications, and digital communication tools. - Must be willing and able to complete administrative responsibilities, including the use of a personal mobile device for work-related tasks. ### **Transportation & Availability** - Mu…