Service Technician

# Field Service Technician # Job Summary: The Field Service Technician will perform repair work and maintenance for lift trucks and other equipment. This position reports to the Field Service Manager or Service Manager. ## Duties/Responsibilities: - Daily travel to customer location(s) - Identifies/troubleshoot mechanical problems with lift trucks or other equipment. - Performs tests on specific parts and systems to confirm proper mechanical function; ensures that all critical parts are examined. - Performs repairs, replacements, or preventative maintenance. - Performs further tests that may include test driving the vehicle to ensure repairs are completed correctly. - Estimate or quote repair costs. - Maintain personal service van and inventory as required. - Performs other related duties as assigned. ## Required Skills/Abilities: - Extensive knowledge of the specialized area and general equipment repair. - Excellent mechanical repair skills. - Excellent analytical and critical thinking skills. - Excellent communication and customer service skills - Ability to visually diagnose mechanical issues. - Proficient with computer diagnostic equipment and software. - Ability to read service and repair manuals. - Ability to perform repairs in a timely fashion. - Ability to read work orders. - Must be willing to submit and pass an annual MVR check. ## Education and Experience: - High school diploma or equivalent required. - 1-2 years of related experience preferred. ## Physical Requirements: - Must be able to work safely in areas with potential exposure to cold/hot temperatures, noise pollution, dust, solvents, fuels, and battery acid. - Must be able to lift 50 lbs. regularly. - Must be able to inspect vehicle to determine repairs needed. - Must be able to stand for 6+ hours daily. - Must have good dexterity and grip strength; repetitive hand and wrist motions required. - Good binocular vision to inspect repair work. - Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.