Service Technician

**Who We Are:** Since 1963, A&H Equipment Co. has been the leading provider of municipal, truck and environmental solutions in Pennsylvania, West Virginia, and now in Ohio. **Job Summary:** A&H is seeking a **Service Technician** that is responsible for repairing customers’ equipment and has general product and equipment knowledge, strong mechanical skills with the ability to maintain a safe and clean environment. This position will directly report to the Service Manager and will need to maintain a professional work ethic with customers and A&H Team. The standard shift for this role is 7:00 AM-3:30 PM with overtime available. **Core Responsibilities:** - Diagnose and troubleshoot standard mechanical, electrical, and hydraulic systems. - Install parts and add-on equipment as per install specifications - Demonstrate knowledge of functionality and operations of equipment - Perform safety inspections on equipment - Operate a forklift with necessary certification - Weld and fabricate as needed within the shop to support service operations - Assist department with various customer related issues including incoming calls, quotes, status of open jobs updates and more - Maintain excellent level of customer service - Consistently follow all A&H Equipment safety guidelines - Complete necessary paperwork as required for contracts, clients and company standard operating procedures - CBT training certification- willingness to complete all needed manufacturer training **Education and Experience Requirements:** - High school diploma or GED required; vo-tech or vocational school education encouraged to apply - 1+ year of experience in a service technician role preferred but not required - Driver’s license required as driving for company purposes may be required from time to time - Ability to obtain forklift certification - General knowledge and experience with computer systems required; experience working with a service system preferred. - Possession of Class B CDL highly preferred; interest in obtaining Class B CDL is also preferred if license is not held currently **Working Environment and Physical Conditions** - Ability to lift and carry up to 80 lbs independently at waist height and above the head. - Exerting significant force to align tracks, moving heavy tool chests, or position components. - Frequently ascending and descending ladders or using the machine’s tracks and grabbing handles to reach engine compartments. - Extensive time spent crawling, kneeling, or squatting to access the undercarriage. - Reaching and working with arms above shoulder level for extended periods. - Maintaining a firm grip on heavy hand tools and power equipment. - The ability to manipulate small fasteners, electrical connectors, and delicate diagnostic tools in tight, greasy spaces. - Technicians typically spend 8 hours per day on their feet, often on hard concrete surfaces. - Maintaining mental alertness and physical steadiness while troubleshooting complex hydraulic or electrical systems throughout a full shift. - Employees may regularly be asked and expected to work overtime. **A&H Benefits:** - Team-oriented & positive working environment - Competitive hourly wage - Medical Coverage - Paid Uniform - Paid Vacation - 401K