Service Tech

## Position Summary ## BFC Solutions is looking for a dependable, safety-minded Service Technician to support our local and nationwide retail and corporate customers. This field-based role completes scheduled filter service and related maintenance tasks at assigned customer locations, helping customer facilities operate safely and efficiently. Service Technicians represent BFC Solutions on site, so reliability, professionalism, and attention to detail are critical. This role is a strong fit for someone who enjoys hands-on work, route-based service, and working independently while staying connected to a supportive operations team. **This role may include overnight travel within the region up to four nights (Monday night through Thursday night) per month.** **Benefits and Perks** Full-time and permanent with advancement opportunities Competitive pay rate of $26-27 per hour Weekly paycheck Medical, dental, vision and life insurance as well as 401k and other benefits Take home vehicle ## What You Will Do **Route Service & Field Execution** - Follow assigned daily and weekly route schedules; arrive on time and complete services within expected service windows. - Perform scheduled filter service and related maintenance tasks, including removing and replacing filters, cleaning housings, inspecting units, checking airflow and fit, and verifying proper operation. - Load, unload, and organize filters, tools, and supplies; maintain accurate inventory and return or transfer materials as required. - Provide route coverage and support for other territories as needed, including occasional overnight travel. **Customer Service & Site Requirements** - Service industrial and retail customer sites professionally, respectfully, and in accordance with customer-specific site requirements. - Communicate clearly with customer contacts, protect customer property, and leave work areas clean and orderly. - Identify and communicate service issues, equipment concerns, and customer needs to the Regional Service Manager and appropriate internal partners. **Safety, Quality & Compliance** - Use required personal protective equipment (PPE) and follow all safety rules, job hazard analyses (JHAs/JSAs), and customer site requirements. - Operate a company vehicle safely, maintain an acceptable driving record, complete required vehicle checks, and report vehicle issues promptly. - Escalate safety incidents, near-misses, customer complaints, and quality concerns immediately; participate in investigations and corrective actions when needed. - Maintain tools and equipment in safe working order; inspect, calibrate, and request replacements or repairs as required. **What We Are Looking For** - High school diploma or GED required. - At least 21 years of age with a valid driver’s license and acceptable driving record required. - Ability to pass pre-employment background screening, drug/alcohol testing, and any customer-required screenings. - Mechanical aptitude and ability to use hand tools, read basic work instructions, and follow standard procedures. - Comfort using mobile applications and handheld devices to document work. - Strong customer service skills, reliability, professionalism, and attention to detail. - Ability to meet the essential physical, travel, and schedule requirements of the role, including lifting and moving up to 50 lbs., daily territory travel, and occasional overnight travel or overtime. **Preferred** - 1+ year of experience in field service, installation, maintenance, route-based service, or a similar customer-facing role preferred. - Experience working in industrial, commercial, or other controlled-access customer environments preferred. - Experience performing filter service, preventive maintenance, or related HVAC/refrigeration support tasks preferred. ## Physical and Work Environment Requirements - Must meet OSHA ladder safety standards and not exceed weight limit of 275 pounds - Field-based role performed at customer locations, including indu…