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Service Representative

Ecolab · USA - Georgia - Atlanta
Full-timeHospitality & FoodMid Level$52,000–$78,100/yr
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About the Service Representative role

Service Representative positions focus on delivering results in their domain. This page aggregates open Service Representative roles and what employers typically expect.

Want to build a brighter, bolder future and cultivate your career? **Join Ecolab’s team and help create a world in which we all thrive.** Our Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care, commercial, education, and government by focusing on satisfied guests, protected reputations, and efficient operations. Committed to building lasting relationships, we leverage our industry expertise and science-based guidance in cleanliness, food safety, and public health. Through our collaborative partnerships, we empower customers to elevate their service and ensure the highest safety standards. Ecolab is seeking a **Service Representative** to join our team in the **Atlanta, GA** market. We offer comprehensive chemical products and solutions to meet the needs of customers across the food service and hospitality industries. As a Service Representative, you will service a variety of restaurants, hotels, and long-term care facilities through heavy installations and maintenance on ware washing, laundry and dispensing systems to drive a positive guest experience and create cleaner, safer and healthier environments. **How You’ll Make an Impact:** - Install, repair, and perform maintenance on ware washing, laundry and dispensing equipment and systems - Service intensive support within assigned district, role is not aligned to a specific territory/route - Communicate Ecolab’s total value to the customer and strengthen the relationship - Manage equipment, parts, and inventory to control costs **Position Details:** - This is a field-based position and may require travel to the following locations and surrounding areas: - **Atlanta, GA** - **Brookhaven, GA** - **Smyrna, GA** - **Marietta, GA** **Work Schedule:** Monday to Friday from 8:00 AM to 5:00 PM **What’s Unique About This Role:** - Access to best-in-class resources, tools, and technology - Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment - Paid training program where you will learn from subject matter experts with proven success - Receive a company vehicle for business use - Gain Ecolab service ability (maintenance, troubleshooting and installations) and product and equipment knowledge by customer segment **Minimum Qualifications:** - High School Diploma or equivalent - 2 years of mechanical service-related experience - Position requires a current and valid Driver’s License with no restrictions - No Immigration Sponsorship available for this position - Availability to work overnight shifts and provide emergency call assistance which may occur at night, on weekends and over holidays **Physical Requirements of Position**: - Lifting 75 lbs - Pushing/pulling - Standing/bending/stooping - Working in confined spaces - Distinguishing color (tools may be accommodated) - Driving a company vehicle as required to perform job duties *Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.* **Preferred Qualifications:** - Associate’s degree or other advanced education or certifications - Previous mechanical problem-solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience) in industries related to food service, laundry, housekeeping, hospitality and/or pool and spa **What’s in it For You:** - Starting on **Day 1**: Access to our comprehensive **benefits package** including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more! - The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments. - The ability to make an impact and **shape your career** with a company that is passionate about growth. - The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve o…

Salary estimate

$52,000 – $78,100/yr
Provided by the employer.

Skills for this role

Customer Success

Resume tips for Service Representative applicants

Interview preparation

Prepare concrete STAR-format stories that show Service Representative outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Service Representative problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About Ecolab

Ecolab is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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