Service Lot Attendant

## Description Service Lot Attendant/Valet ## Requirements Stockton 12 Honda Job Description ***Service Department Lot Attendant*** ***Reports to:*** Service Manager/Drive Manager/ Shop Foreman ***Essential Job Functions:*** 1. **Ensure Maximum Production and Customer Service.** - Pick up and/or deliver vehicles as required. - Check-in vehicles noting vin number, mileage, license, fuel level and assess for damage. - Effectively communication with Technicians and management to ensure the operation is appropriately cleaned, organized and safe, including service lot while ad hearing to all OSHA/EPA requirements. - Ensure proper placement of all vehicles for organization and safety. All vehicles should be properly secured and locked prior to close of businesses. - Act as a backup person for the dealership Shuttle Driver. - Maintain employee, customer and vendor confidence while protecting operations by exercising discretion when handling sensitive confidential information. - Complete and maintain all Dealership required training. - Maintain ability to handle job stress and effective interaction with others in the workplace. - Perform all other job duties as requested by management. 1. **Operate with Integrity** - Demand the highest ethical standards from self and others. - Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment. ***Physical Demands:*** - Work performed in a dealership setting due to the location of customer vehicles and shop supplies. - Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, use hands and fingers, handle or operate objects, tools, or controls and move about facilities. - Required vision includes close, distance, peripheral, and the ability to adjust focus. - Required to lift-up to a minimum of 50lbs. - Exposure to shop environment such as noise, dust, odors and fumes, chemicals and adhesives. - While performing the duties of this job, the employee is exposed to weather conditions precedent at that time. - Required to operate equipment and move vehicles in a safe manner at all times. - Maintain regular attendance and timeliness as set forth within the work schedule designated by department supervisor/manager. - In general, this position is assigned regular business hours; however, it is typical to work more than 40 hours per week. ***Minimum Qualifications:*** 1. **Education** - High school diploma or the equivalent. 1. **Certifications** - Maintain valid driver’s license and MVR record within company policy requirements. 1. **Skills** - Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making. - Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. - Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of other’s reactions and understanding why they react as they do. - Social Perceptiveness- Being aware of others’ reactions and understanding why they react as they do. - Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 1. **Knowledge** - Interacting with Computers- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. *Knowledge of Microsoft Office products is required.* - English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Ability to understand written sentences and paragraphs in work related documents. - Customer and Personal Service- Knowledge of principles and process for providing cu…