Service Coordinator (Part Time)

## Overview **Company Overview** CSI Support & Development is a mission-driven, non-profit that develops, acquires, and provides the highest quality in affordable rental housing communities for seniors. As a resident/member-controlled organization, we utilize a cooperative management system for our 65 properties across four states (MI, MA, MD, and CA), where seniors have opportunities to thrive as an active part of their communities. With 80 years of experience and dedication to preserving affordable housing for seniors, CSI remains rooted in the core values that shaped us from the very beginning: Cooperation, Education, Excellence, Integrity, Respect, and Volunteerism. Discover more about our housing opportunities and mission at [www.csi.coop](http://www.csi.coop/ "http://www.csi.coop/"). ## Description The Service Coordinator is primarily responsible to promote the belief in the cooperative principles and to assist in creating a strong community that adheres to CSI Support & Development policies and federal, state, and local laws. This is accomplished by providing continuous education to empower all members to participate in the management of their cooperative while maintaining a positive and respectful attitude. The Service Coordinator will be responsible for overseeing and providing service coordination and case management for members of CSI Support & Development Co-ops. The Service Coordinator’s mission is to empower the members to age in place and enhance the ability for members to remain living independently in the co-op. **Essential functions** *Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.* - Assist and educate members and families of the services which may be necessary to maintain an independent lifestyle, while avoiding the creation of unhealthy boundaries - Educates members, families and staff on available community resources; - Assists members in building informal support networks among themselves and with family members and friends in their community; - Acts as a liaison between community agencies, services providers and residents; - Encourages members to be proactive in meeting their social, psychological and physical needs: - Facilities meeting of needs when necessary, but avoids the creation of unhealthy dependence; - Uses the least restrictive intervention necessary to alleviate a problem situation; - Works collaboratively with the members, Council, co-op liaison and other committees of the co-op - Completes psychosocial assessments for members on a voluntary basis to help identify member's needs; - Establishes relationships with local service providers who are currently providing or could provide services to members, and monitors the quality and effectiveness of their service delivery; - Plans and implements educational and group programs; - Participates in regular training and evaluation of program outcomes; - Maintains a directory of community services and makes it available to members, families and management; - Maintains individual files on members and documents contact with members, providers and families/friends; - Completes reports and provides copies to appropriate parties in an accurate and timely manner - Adhere to company policies, safety regulations, and OSHA requirements. - Performs other related duties as assigned. **Competencies** - **Engage Diversity and Difference in Practice:** Apply and communicate understanding of the importance of diversity and difference in shaping life experiences in practice at the micro, mezzo, and macro levels. Present themselves as learners and engage clients and constituencies as experts of their own experiences. Apply self-awareness and self-regulation to manage the influence of personal biases and values in working with diverse clients and constituencies. Use inclusive strategies that carefully consider carefully considers the context of individuals, families, groups, organizations, and/or co…