Service Coordinator

# Service Coordinator ## Lou Fusz Kia of Evansville ### Join the Lou Fusz Automotive Family Lou Fusz Automotive Network is a locally owned and operated automotive group headquartered in St. Louis, Missouri, with locations throughout Missouri, Illinois, Indiana, and Ohio. With 19 dealerships strong, we are proud to have been voted a Top Workplace by our employees and recognized nationally for our commitment to excellence. Our culture is built on six core values: Respect, Hard Work, Fun, Winning, Constant Improvement, and Teamwork. Lou Fusz Kia of Evansville is seeking an organized, customer-focused Service Coordinator to join our growing service team. This position serves as a key point of contact for customers and helps ensure a smooth and efficient service experience from appointment scheduling through vehicle delivery. ### Responsibilities - Schedule and confirm service appointments for customers - Make follow-up calls regarding completed service visits and customer satisfaction - Coordinate and schedule installation appointments for special-order parts - Manage and coordinate loaner vehicle reservations and availability - Process customer payments and cashier repair orders accurately - Communicate effectively with customers regarding service appointments and vehicle status - Assist service advisors and management with daily administrative tasks - Maintain accurate customer and vehicle records in dealership systems - Help ensure a positive and professional customer experience at every interaction ### Qualifications - Excellent customer service and communication skills - Strong organizational and multitasking abilities - Professional and friendly demeanor - Ability to work in a fast-paced environment - Basic computer proficiency and data entry skills - Previous dealership, service department, receptionist, or administrative experience preferred but not required - Positive attitude and willingness to work as part of a team - Must be willing to submit to drug screening, background and insurability check ### What We Offer - Career advancement opportunities - Employee discounts - Health, dental, and vision benefits - Paid time off - 401(k) - Supportive management team - Opportunity to grow within a family-owned automotive organization that promotes from within - A terrific work environment If you are organized, customer-focused, and enjoy helping people, we invite you to apply and become part of the Lou Fusz family. *We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*