Service Concierge

# Service Concierge ## Location: Crain Hyundai of Bentonville **Address:** 3000 SE Moberly Ln, Bentonville, AR, 72712 ### Job Overview Crain Hyundai of Bentonville is seeking a dedicated and customer-focused Service Concierge to join our team. The ideal candidate will serve as the primary point of contact for our service customers, ensuring a seamless and positive experience from vehicle drop-off to pick-up. If you have excellent communication skills and a passion for delivering exceptional customer service, we want to hear from you. ### Key Responsibilities - - Assist customers in scheduling service appointments and provide clear explanations of service procedures. - Communicate effectively between customers and service technicians to ensure accurate and timely updates. - Manage service check-in and check-out processes efficiently. - Maintain a clean and welcoming service lounge environment. - Address customer inquiries and resolve concerns to ensure complete satisfaction. - Coordinate shuttle services or loaner vehicles as needed. - Document customer interactions and service details accurately in the dealership system. ### Required Skills - Proven experience as a Service Concierge or in a customer service role within the automotive industry. - Excellent interpersonal and communication skills. - Strong organizational skills and attention to detail. - Ability to multitask and manage time effectively in a fast-paced environment. - Familiarity with automotive service processes is a plus. - Proficient with computer systems and dealership management software. - Professional and friendly demeanor with a customer-first attitude. ### How to Apply If you are interested in joining our team as a Service Concierge at Crain Hyundai of Bentonville, please submit your resume and cover letter to our hiring team.