Service Center Manager

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products. We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency. **We are A Company Culture Devoted to Innovation & Improvement** AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization. Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style. **Service Center Manager** **This role will report to the Group Vice President** **Responsibilities include:** Manage the Operations, Logistics, and Program Management activities associated with the assigned Customer Programs (VMI) to ensure on-time and accurate delivery of products. - Ensure Customer programs meet expectations through customer engagement, audits, and routine maintenance of bins and racks. - Coordinate with Customers, Sales, Distribution Center, and Supply Chain to ensure that optimal Service Center and program inventory levels are maintained for program customers. - Provide leadership to the Service Center associates to implement best practices, improve efficiencies, and facilitate operational continuous improvement projects. - Monitor & facilitate customer priorities associated with the dock-dock & discrete orders being shipped from DC. - Support Account Managers in addressing failure modes associated with dock-dock, discrete and VMI orders. - Work with DC management team to prioritize product movement. - Work with the Regional management team to ensure alignment with corporate objectives. - Support operations projects such as customer launches and program implementations - Responsible for delivery vehicle maintenance, repairs, and compliance. - Other duties as required. **LOCATION:** Travel requirements will be limited. **Job Requirements:** - Minimum of five years of operations/order management experience in a supervisory capacity. - Minimum of five years of experience with VMI, Kanban or other inventory systems requiring a triggered replenishment from a warehouse infrastructure. - A working knowledge of inventory management (APICS certification a plus) - Knowledge of ERP systems and processes. - Experience with fasteners and fastener quality standards strongly preferred. Targeted Salary $60-70K Benefits: - 401(k) - 401(k) matching - Dental insurance - Flexible spending account - Health insurance - Life insurance - Paid time off - Vision insurance *We are an AA/EEO/Veterans/Disabled employer.* #AFC123