Service Associate Reserve positions focus on delivering results in their domain. This page aggregates open Service Associate Reserve roles and what employers typically expect.
**As part of this role, you will:** - Provide excellent customer service by: - Responding to customer requests for banking transactions. - Answering customer inquiries and problems with solutions that meet the customer’s current needs. - Continually building customer loyalty and customer advocates. - Contribute to overall banking center operation by: - Balance cash, daily transactions, vault and ATM. - Understanding and ensuring compliance, regulations and reporting. - Following information security policy and verification procedures to protect customer privacy. - Assist with opening and/or closing banking center. - Actively participate in a high performing sales environment by: - Selling bank products, making customer referrals and other activities to support the goals. - Knowing about all bank products. - Participating in daily/weekly meetings and coaching sessions. **To be successful in this position, we require the following:** - High School Diploma or Equivalent. - 3 months of sales, cash handling, or related experience. First Merchants offers the following: - Base Pay **PLUS Bonuses** - Medical, Dental and Vision Insurance - 401k - Health Savings and Flexible Spending Accounts - Vacation/Sick Time - Paid Holidays - Paid Parental Leave - Tuition Reimbursement - Additional Benefits **A little about us:** First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. **Our Vision is:** To enhance the financial wellness of the diverse communities we serve. **Our Mission is:** To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. **Our Team:** "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!
Salary estimate
$111,000 – $150,000/yr
Provided by the employer.
Skills for this role
SalesSecurity
Resume tips for Service Associate Reserve applicants
Lead with measurable achievements relevant to Service Associate Reserve (numbers, scope, impact).
Mirror the exact keywords from the Service Associate Reserve posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Sales, Security).
Keep it to one page for early-career, two pages for senior Service Associate Reserve candidates.
Interview preparation
Prepare concrete STAR-format stories that show Service Associate Reserve outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Service Associate Reserve problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About First Merchants
First Merchants is actively hiring on Jobedly. Explore their open roles and what it's like to work there.