Service Advisor - RideNow Powersports Fort Worth North

***RideNow Powersports*** is looking for an enthusiastic and customer-focused **Service Advisor** to join our team! ### **What You’ll Do:** - Schedule service appointments for repairs, maintenance, and recalls. - Be the first point of contact for customers—greet them warmly and guide them through the service process. - Accurately document customer concerns and vehicle issues on repair orders for Motorcycles, ATVs, UTVs, and Personal Watercraft. - Communicate additional recommended work or service delays to the Service Manager and customers in a timely manner. - Educate customers on required or recommended services and provide clear cost estimates. - Promote additional services and current promotions. - Monitor repair progress to ensure timely and quality completion. - Keep customers updated on the status of their vehicle throughout the repair process. - Review completed work with the customer, answer questions, and ensure satisfaction. - Perform other related duties as needed. ### **What We’re Looking For:** - 1+ years of experience in a powersports or automotive dealership. - Strong communication and customer service skills—both verbal and written. - Ability to write clear and concise service repair orders. - Ability to multitask in a fast-paced environment. - Valid driver’s license with a clean driving record. - Motorcycle endorsement preferred. - Must be able to stand for extended periods of time - Must be able to safely push motorcycles weighing up to 850lbs - Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays. - Must be able to frequently bend, kneel, crouch, and reach to perform job duties. ### **Why Join RideNow?** - Commission based pay - Medical, dental, and vision insurance - Employer paid life and short-term disability insurance - Employee discounts **Note:** *All candidates must successfully complete a background check, MVR check, and drug screening to qualify for employment.* - 1+ years of Powersports or Automotive Dealership experience - Excellent customer service, verbal and written communication skills - A positive attitude, good work ethic, and professional appearance - Pleasant, energetic, conscientious, and dependable personality - Ability to multi-task in a fast-paced environment - Valid driver's license and a good driving record - Motorcycle Endorsement preferred - Must pass a pre-employment background check, MVR, and drug screen - Bilingual is a HUGE plus! ## Benefits What RumbleOn/RideNow Powersports Offers You: A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus... - Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!) - Life and disability insurance - Generous Vacation/PTO Plan - Employee discounts on purchases - Dedicated leadership team who supports and cares for employees - The opportunity for growth and a solid long term career...we promote from within!! - Generous training pay and 100% performance based pay plan allowing you to maximize your earnings! - And more… \*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment\*· IND02