Service Advisor - RideNow Gainesville

***RideNow Powersports - Gainesville*** is looking for an enthusiastic and customer-focused **Service Advisor** to join our team! ### **What You’ll Do:** - Schedule service appointments for repairs, maintenance, and recalls. - Be the first point of contact for customers—greet them warmly and guide them through the service process. - Accurately document customer concerns and vehicle issues on repair orders for Motorcycles, ATVs, UTVs, and Personal Watercraft. - Communicate additional recommended work or service delays to the Service Manager and customers in a timely manner. - Educate customers on required or recommended services and provide clear cost estimates. - Promote additional services and current promotions. - Monitor repair progress to ensure timely and quality completion. - Keep customers updated on the status of their vehicle throughout the repair process. - Review completed work with the customer, answer questions, and ensure satisfaction. - Perform other related duties as needed. ### **What We’re Looking For:** - 1+ years of experience in a powersports or automotive dealership. - Strong communication and customer service skills—both verbal and written. - Ability to write clear and concise service repair orders. - Ability to multitask in a fast-paced environment. - Valid driver’s license with a clean driving record. - Motorcycle endorsement preferred. ### **Why Join RideNow?** - Commission based pay - Medical, dental, and vision insurance - Employer paid life and short-term disability insurance - Employee discounts **Note:** **** *All candidates must successfully complete a background check, MVR check, and drug screening to qualify for employment.*