Server (Zinnia Cafe)

**\*\*\*Flexible Schedule, Weekends Required\*\*\*** **About us:** **Trolley Eats** is the corporate dining division of *Trolley Hospitality Companies*, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We specialize in tailored food service solutions for workplaces, schools, and public venues, offering customized menus made with high-quality ingredients. Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of **delivering happiness** to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us! **Our Values - The Trolley Way:** - No excuses - Do the right thing - Can-do attitude - Always growing - Help first-be the solution - Transparency and honesty-no BS Please visit our website at http://www.trolleyhouseva.com to learn more! **About You:** - You catch the little things others miss and take pride in getting them right - Making someone's day better comes naturally to you - You're a true team player, jumping in, lending a hand, and celebrating wins together - You've got the gift of gab and know how to keep communication clear, warm, and easy A Server at Zinnia delivers exceptional guest experiences by providing attentive, efficient service, guiding guests through the menu, and ensuring accurate order execution and payment processing. **How You Will Make an Impact:** - Greet guests promptly and provide friendly, attentive service. - Present menus, answer questions, and make food and beverage recommendations. - Take and enter accurate orders into the POS system. - Deliver food and beverages in a timely manner; check back to ensure satisfaction. - Monitor tables and anticipate guest needs throughout service. - Process payments accurately. - Maintain clean, organized tables and service areas. - Complete opening, running, and closing side work. - Follow all food safety, sanitation, and alcohol service standards. - Address guest concerns professionally and escalate as needed. - Support team members to ensure smooth service flow. **What You Bring to the Table:** - 2+ years of restaurant server experience preferred - Strong customer service skills and comfort managing multiple tables - Able to follow directions and work independently - Effective verbal communication skills **The Good Stuff!** - $12/hr (plus tips) - Employee Assistance Program (EAP) - Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse - Free Employee Shift Meal - Crunch Gym Membership Discount - Part-time employees who work at least 1,000 hours a year are eligible for 401k matching after the first year