Senior Workplace Engineer (Microsoft 365 Copilot) with German

## Company Description Accesa is a leading technology company headquartered in Cluj-Napoca, with offices in Oradea and 20 years of experience in turning business challenges into opportunities and growth. A value-driven organisation, it has established itself as a partner of choice for major brands in Retail, Manufacturing, Finance, and Banking. It covers the complete digital evolution journey of its customers, from ideation and requirements setup to software development and managed services solutions. With more than 1,200 IT professionals, Accesa also has a fast-growing footprint, establishing itself as an employer of choice for IT professionals who are passionate about problem-solving through technology. Coming together in strong tech teams with a customer-centric approach, they enable businesses to grow, delivering value for our clients, partners, industry, and community. ## Job Description Our client is a trusted partner in the financial-banking sector in Germany, both in the public and private sectors who offers services for over 150,000 banking workstations and for more than 4,500 employees. It covers over 60% of banking sector in Germany. **Responsibilities** - **Shape the Future of AI-Powered Workplaces** Play a key role in administering, configuring, and governing Microsoft 365 Copilot, ensuring secure, scalable, and compliant adoption across the organisation. - **Drive Microsoft 365 Innovation:** Contribute to the implementation and continuous improvement of Microsoft 365 solutions, with a strong focus on Copilot while supporting related technologies such as Microsoft Purview, Power BI, and tenant administration. - **Enable Seamless User Experiences:** Provide 2nd-level support for Microsoft 365 services, troubleshooting complex issues and helping users maximise the value of Copilot and the broader Microsoft ecosystem. - **Automate for Efficiency:** Identify opportunities to streamline operational activities by automating recurring tasks and processes, preferably using PowerShell, improving both service quality and operational effectiveness. - **Collaborate Across the Microsoft Ecosystem:** Partner with adjacent Microsoft 365 teams to design integrated, customer-oriented solutions that enhance productivity and unlock the full potential of Microsoft technologies. - **Ensure Security and Compliance:** Support the implementation and continuous evolution of governance, security, and compliance measures, leveraging capabilities such as Data Loss Prevention (DLP), Microsoft Purview, and other security frameworks. ## Qualifications **Must have:** - Strong experience administering and configuring Microsoft 365 Copilot in an enterprise environment. - Solid knowledge of Microsoft 365 services, including tenant administration, Microsoft Purview, and governance concepts. - Experience implementing security and compliance controls, such as DLP, data governance, and access management. - PowerShell scripting and automation skills for operational efficiency and process optimization. - Proven experience in 2nd-level support, troubleshooting, and implementing technical solutions within Microsoft 365 environments. - Familiarity with broader Microsoft Security and Compliance capabilities and best practices. - Advanced proficiency in both German and English, B2 minimum - Regular use of AI tools to improve productivity, automate or reduce repetitive work, support decision-making, and deliver higher-quality outcomes. - Ability to use AI tools responsibly by structuring effective prompts, critically validating outputs, understanding limitations, and taking ownership of the final result. **Nice to have:** - Certifications related to M365 services - Consulting and stakeholder management skills, with the ability to translate business requirements into technical solutions. ## Additional Information As a people-first organisation, we believe diversity strengthens our teams and drives innovation. All employment decisions are based on merit, skills…