Senior Training & Enablement Specialist (Interactive Solutions)

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. Overview The LG Electronics USA B2B Information Display Division's Training Academy is seeking a highly motivated and customer-focused Senior Training & Enablement Specialist to drive product adoption, sales enablement, and customer success across LG's interactive display and collaboration portfolio, including LG CreateBoard and related solutions. This role serves as a critical bridge between sales enablement and customer adoption, helping drive sales success, user engagement, customer satisfaction, and Professional Services growth throughout the solution lifecycle. The Specialist provides pre-sales and post-sales support to three primary audiences: LG sales teams, channel partners, and end users across enterprise, education, government, and commercial markets. Before a sale, the role leads product demonstrations, evaluations, pilots, and reseller enablement activities that help customers and partners understand the value of LG solutions. After a sale, the role delivers onboarding, professional development, and end-user training programs that accelerate adoption and maximize customer outcomes. Working closely with Solution Engineering, Project Management, and Solution Implementation teams, the Specialist ensures a seamless transition from evaluation through deployment and ongoing usage. While this position focuses on solution demonstrations, training, and adoption, responsibility for network architecture, infrastructure design, security, and advanced system integration remains with other technical teams. As business needs evolve, the role may expand to support additional LG technologies, including digital signage, software platforms, and DVLED solutions. Job Duties & Responsibilities Customer, Partner & Sales Enablement Serve as a subject matter expert for interactive display and collaboration solutions, including LG CreateBoard and related technologies. Develop and execute enablement strategies that improve partner readiness, customer adoption, and utilization of LG collaboration solutions. Deliver training and enablement programs for LG sales teams, channel partners, and end users to improve product knowledge, confidence, and solution adoption. Develop and maintain training content, best practices, use-case materials, and learning resources tailored to enterprise, education, government, and commercial markets. Provide reseller and distributor enablement, helping partner sales and technical teams effectively position, demonstrate, and support LG interactive solutions. Build relationships with customers, administrators, educators, technology leaders, and end users to promote successful solution adoption and long-term customer satisfaction. Solution Demonstrations & Evaluation Support Lead solution demonstrations, proof-of-concept activities, pilot programs, and evaluation support for prospective customers and partners. Configure, stage, and maintain demonstration environments and standardized demo kits to ensure consistent and effective c…